At a Glance
- Tasks: Lead and manage multi-site service operations across the UK.
- Company: Join a well-established specialist business with a national presence.
- Benefits: Competitive salary, benefits package, and long-term career progression.
- Other info: Flexible travel across the UK and influence on business direction.
- Why this job: Make a real impact on business growth and customer relationships.
- Qualifications: Proven experience in senior service leadership and commercial management.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an experienced and commercially focused Service Director on behalf of our client, a well-established specialist business operating nationally across the UK. This senior leadership role is suited to an individual with a strong background in service operations, commercial management, and team leadership. The successful candidate will lead the growth and performance of the service division, driving operational improvements, revenue growth, and long-term customer relationships while contributing to wider business strategy.
Location
The ideal candidate will be based within a commutable distance of one of the key operational regions including Leicester, the Midlands, North West, or London, with flexibility to travel regularly across the UK.
Key Responsibilities
- Lead and manage UK-wide multi-site service operations
- Drive revenue, profitability, and operational performance
- Manage budgets, forecasting, and full P&L responsibility
- Improve systems, processes, and operational efficiency
- Grow recurring revenue and service contract agreements
- Lead and develop service, planning, and engineering teams
- Maintain high customer service and delivery standards
- Track KPIs and report performance to senior leadership
- Support wider business growth and strategic objectives
- Ensure compliance with health & safety and operational standards
Skills & Experience Required
- Proven experience in a senior service leadership role
- Strong commercial and P&L management experience
- Track record of driving revenue growth and operational improvement
- Experience managing multi-site service operations
- Strong leadership and team development skills
- Good understanding of service delivery and engineering operations
- Experience improving systems, processes, and performance
- Strong communication and stakeholder management abilities
- Organised, analytical, and problem-solving mindset
- Able to operate strategically while remaining hands-on when needed
What's on Offer
- Opportunity to join a well-established and growing national organisation
- Senior leadership role with influence on business direction and future growth
- Competitive salary and benefits package
- Long-term career progression opportunities within an expanding business structure
To apply, please submit your CV.
Service Director employer: Team Jobs - Commercial
Join a well-established and growing national organisation as a Service Director, where you will have the opportunity to influence business direction and drive operational improvements across the UK. With a competitive salary and benefits package, along with long-term career progression opportunities, this role offers a dynamic work culture that values leadership and innovation, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Service Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its service operations. Understand their challenges and think about how your experience can help drive revenue growth and operational improvements. This will show you’re not just another candidate, but someone who’s genuinely interested in making a difference.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We’ve got a range of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Service Director role!
We think you need these skills to ace Service Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in service operations and commercial management to show us you're the right fit for the Service Director role.
Showcase Leadership Experience:We want to see your leadership chops! Include specific examples of how you've led teams and driven operational improvements in previous roles. This will help us understand your approach to team development and performance management.
Quantify Your Achievements:Numbers speak volumes! Whenever possible, use metrics to demonstrate your success in driving revenue growth and improving operational efficiency. This will give us a clearer picture of your impact in past positions.
Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through. A touch of authenticity can make your application stand out. Remember to apply through our website for the best chance!
How to prepare for a job interview at Team Jobs - Commercial
✨Know Your Numbers
As a Service Director, you'll need to demonstrate your strong commercial and P&L management experience. Brush up on key financial metrics and be ready to discuss how you've driven revenue growth and improved operational performance in previous roles.
✨Showcase Leadership Skills
This role requires strong leadership and team development skills. Prepare examples of how you've successfully led multi-site service operations and developed teams. Highlight specific instances where your leadership made a tangible impact on performance.
✨Understand the Business Strategy
Familiarise yourself with the company's wider business strategy and how the service division fits into it. Be prepared to discuss how you can contribute to their goals, particularly in driving operational improvements and maintaining high customer service standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and strategic thinking. Think of situations where you've had to improve systems or processes, and be ready to explain your thought process and the outcomes of your actions.
