At a Glance
- Tasks: Support customers with enquiries and coordinate appointments in a fast-paced environment.
- Company: Join a well-established and growing business in Bournemouth.
- Benefits: Enjoy competitive salary, 33 days leave, and career development opportunities.
- Other info: Modern office with team socials and performance-related salary reviews.
- Why this job: Be the hero of customer service and make a real difference every day.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 28000 - 31000 £ per year.
Location: Bournemouth
Salary: 28,000 to 31,000 per annum
Job Type: Full Time | Permanent
About the Role
TeamJobs are recruiting for a Service Desk Advisor to join a well established and growing business based in Bournemouth. This is an excellent opportunity for someone who enjoys delivering exceptional customer service in a fast paced environment. You will be responsible for supporting customers throughout their journey, managing enquiries, coordinating appointments and working closely with internal teams to ensure a seamless customer experience.
Benefits
- 28,000 to 31,000 per annum
- 33 days annual leave including Bank Holidays
- Company pension
- Company sick pay
- Career development and progression opportunities
- Employee referral programme
- Performance related salary reviews
- Company events and team socials
- Free flu jabs
- Eye care vouchers
- Monday to Friday working
- Modern office environment
The Role
As a Service Desk Advisor, you will be the main point of contact for customers, ensuring they receive a first class service from enquiry through to resolution. You will liaise with customers, engineers and internal teams to coordinate appointments, resolve issues and keep customers informed every step of the way.
Key Responsibilities
- Respond to customer enquiries via telephone and email.
- Deliver a professional and friendly customer experience.
- Coordinate appointments and...
