Trainee Customer Service Consultant Location: Ringwood Salary: £12.80 per hour Temporary to Permanent We're looking for a confident and customer-focused Trainee Customer Service Consultant to join a busy contact centre team. You'll be the first point of contact for customers across phone, email, Live Chat and social media, helping with orders, product recommendations, deliveries and any queries or issues along the way. What you'll be doing: Responding to customer enquiries across multiple channels Taking consumer and business orders Recommending products and services Resolving delivery, product and order queries Making outbound calls where required Working towards customer service, quality and performance targets Supporting colleagues and sharing ideas to improve processes Providing a friendly, personal and helpful customer experience every time What we're looking for: Excellent written and verbal communication skills Previous customer service experience Someone confident working towards targets and KPIs A positive, solutions-focused approach Good attention to detail and organisation Comfortable using Microsoft Word, Excel, Outlook and similar systems Someone who enjoys working as part of a busy team Full training will be provided, with ongoing support and development available. TJCOM
Trainee Customer Service Consultant in Ringwood employer: Team Jobs - Commercial
Join a dynamic and supportive team in Wimborne as a Sales Administrator, where your contributions will be valued and recognised. Enjoy a competitive salary, generous holiday allowance, and a company pension scheme, all while working in a friendly environment that fosters personal and professional growth. With opportunities for overtime and staff discounts, this role offers a rewarding experience for those passionate about customer service and sales.
