At a Glance
- Tasks: Support daily operations, manage customer enquiries, and coordinate field engineers.
- Company: Join a growing business with a friendly and supportive culture.
- Benefits: Competitive salary, career progression, and free on-site parking.
- Other info: Dynamic role with opportunities for professional development.
- Why this job: Be part of an exciting team and make a real impact in operations.
- Qualifications: 1-2+ years in admin or customer service, strong communication skills.
The predicted salary is between 30150 - 36850 £ per year.
TeamJobs is working with a growing business looking for an organised and proactive Operations Assistant / Administrator to join their busy Head Office team. This is a varied position where you'll play an important part in keeping day-to-day operations running smoothly, supporting customers, internal teams and field-based engineers. The role is currently based in Ringwood, with the company relocating to Westbourne, Bournemouth at the end of October, so applicants will need to be comfortable with both locations.
The Role
- Acting as a first point of contact for customer enquiries by telephone and email
- Logging, tracking and coordinating reactive and planned maintenance jobs
- Supporting the scheduling and planning of regional field engineers
- Keeping job records, client notes and operational information accurate and up to date
- Processing completed jobs and supporting invoicing administration
- Managing relevant compliance and operational documentation
- Liaising between customers, office teams and field engineers to provide updates
- Supporting wider administrative tasks across the business
- Helping resolve day-to-day operational issues and ensuring jobs progress efficiently
What We're Looking For
We're looking for someone who enjoys working in a busy, fast-paced environment and is confident juggling different priorities. Ideally, you'll have:
- 1-2+ years' experience within administration, customer service, operations or logistics
- Strong telephone and email communication skills
- Excellent organisation and time-management skills
- Confidence managing multiple tasks and changing priorities
- Good Microsoft Office skills, including Word, Excel and Outlook
- Experience using CRM, scheduling or job-management systems
- Strong attention to detail and a proactive approach to problem-solving
- Experience within property maintenance, facilities, construction, engineering or another field-service environment would be particularly beneficial, but isn't essential.
What's On Offer?
- £32,000 - £35,000 salary, depending on experience
- Full-time, permanent position
- Free on-site parking at the current Ringwood office
- Career progression and professional development opportunities
- Friendly and supportive working environment
- Opportunity to join a growing business at an exciting stage of its development
Interested? Apply today or contact Lucy at TeamJobs for a confidential conversation and further information.
Operations Assistant in Ringwood employer: Team Jobs - Commercial
Join a dynamic and supportive team in Wimborne as a Sales Administrator, where your contributions will be valued and recognised. Enjoy a competitive salary, generous holiday allowance, and a company pension scheme, all while working in a friendly environment that fosters personal and professional growth. With opportunities for overtime and staff discounts, this role offers a rewarding experience for those passionate about customer service and sales.
