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For Companies At a Glance
- Tasks: Handle customer calls and emails, resolve enquiries, and upsell products.
- Company: Leading customer service firm in the Ringwood area.
- Benefits: Competitive hourly rates, gym discounts, hybrid working, and progression opportunities.
- Why this job: Join a dynamic team and make a difference in customer care.
- Qualifications: Customer-focused attitude and strong communication skills.
- Other info: Temporary and permanent roles available for flexible working.
The predicted salary is between 11 - 16 £ per hour.
A leading customer service firm in the Ringwood area is seeking a Customer Care Coordinator to join their busy inbound contact center. This role involves handling customer calls and emails, resolving enquiries, and upselling products.
With competitive hourly rates, hybrid working after training, and various perks such as gym discounts and progression opportunities, this is an excellent opportunity for a customer-focused individual. Temporary and permanent roles are available.
Hybrid Customer Care Specialist - Night & Day Shifts in Ringwood employer: Team Jobs - Commercial
Contact Detail:
Team Jobs - Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Care Specialist - Night & Day Shifts in Ringwood
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or upselling products, as these are key parts of the role. We want you to feel confident when those questions come up!
✨Tip Number 3
Network with current employees if you can. They can give you insider tips on what the company is really like and what they look for in a candidate. Plus, it shows initiative!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Hybrid Customer Care Specialist - Night & Day Shifts in Ringwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hybrid Customer Care Specialist role. We love seeing genuine enthusiasm and a bit of personality in your writing.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially since you'll be helping customers with their enquiries!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the perks we offer, like hybrid working and progression opportunities!
How to prepare for a job interview at Team Jobs - Commercial
✨Know the Company Inside Out
Before your interview, take some time to research the customer service firm. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Common Scenarios
As a Customer Care Coordinator, you'll likely face various customer scenarios. Think about how you would handle difficult calls or emails. Practising responses to common customer queries can give you the confidence to tackle similar situations during the interview.
✨Showcase Your Upselling Skills
Since upselling is part of the role, be ready to discuss your experience with it. Prepare examples of how you've successfully upsold products or services in the past. If you don’t have direct experience, think of ways you could approach upselling in this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or progression opportunities. This shows that you’re not just interested in the job, but also in how you can grow within the company.
