Pre-Offer Case Manager

Pre-Offer Case Manager

Ware Full-Time 22000 - 26000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage mortgage applications from start to finish, ensuring accuracy and timely communication.
  • Company: Join a leading specialist in Buy to Let Mortgages, known for its supportive culture.
  • Benefits: Enjoy private healthcare, 25 days holiday, and flexible work options after training.
  • Why this job: Perfect for detail-oriented individuals seeking growth in a fast-paced, team-oriented environment.
  • Qualifications: Strong office admin experience and excellent communication skills are essential.
  • Other info: Free parking available; social events and dress down Fridays create a fun workplace vibe.

The predicted salary is between 22000 - 26000 £ per year.

My client is a leading specialist in Buy to Let Mortgages. I am supporting them in the hire of a Pre-Offer Case Manager, this position would suit a candidate with strong office administration experience, keen to work in the mortgage sector and have the opportunity to develop within this role.

26,000 Office based.

Must Drive – Due to the location of the office unless you live very locally, free parking is provided

Monday to Friday 8.30-5.30 office based for the first 2-3 months. After training, 1 day a week WFH.

The pre-offer team are responsible for processing mortgage applications from the point of application to the point of formal offer.

This position requires accuracy, attention to detail, strong written and verbal communication skills, the ability to multitask and enjoy a being working in a fast-paced environment. Due to time critical projects at time you will need to adapt priorities, working as part of a team and on your own to achieve great results.

People Related Tasks

Build and maintain effective relationships with all new and existing clients.

Act as the first point of contact with any queries on all mortgage applications from pre offer stage to

offer.

Ensure timely, accurate and appropriate responses to telephone calls/enquiries

and any other correspondence from Mortgage brokers.

Liaise with Mortgage Brokers, appraising them of the progress of specific mortgage cases and

seeking to resolve any queries that arise.

Liaise with the Line Manager, escalating any specific problems for discussion and resolution.

Liaise with the underwriting team, ensuring that application requirements and conditions are

complied with and updated.

Benefits:

Private Health Care with no excess

4% Pension contributions

25 days holiday plus bank holidays

Death in service benefit

Social events and dress down Fridays

Supported training and free parking

Christmas and Summer team-building events

Yearly salary review

Please get in touch to hear more!

.(url removed)

INDCP

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Pre-Offer Case Manager employer: Team Jobs - Commercial

Join a leading specialist in Buy to Let Mortgages, where you will thrive in a supportive and dynamic work environment. With a strong focus on employee development, you will benefit from comprehensive training, private health care, and generous holiday allowances, all while enjoying a vibrant office culture that includes social events and dress down Fridays. Located conveniently with free parking, this role offers the perfect blend of professional growth and work-life balance.
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Contact Detail:

Team Jobs - Commercial Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pre-Offer Case Manager

✨Tip Number 1

Familiarise yourself with the mortgage application process. Understanding the steps involved will help you speak confidently about your knowledge during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Brush up on your communication skills. Since you'll be liaising with clients and mortgage brokers, practice clear and concise communication to ensure you can handle queries effectively and build strong relationships.

✨Tip Number 3

Showcase your multitasking abilities. Prepare examples from your previous experience where you've successfully managed multiple tasks or projects simultaneously, as this is crucial for thriving in a fast-paced environment.

✨Tip Number 4

Network within the mortgage industry. Attend relevant events or join online forums to connect with professionals in the field. This can provide valuable insights and potentially lead to referrals for the position.

We think you need these skills to ace Pre-Offer Case Manager

Office Administration
Attention to Detail
Strong Written Communication Skills
Strong Verbal Communication Skills
Multitasking
Time Management
Customer Service Skills
Relationship Building
Problem-Solving Skills
Ability to Work Under Pressure
Team Collaboration
Adaptability
Knowledge of Mortgage Processes
Proficiency in Microsoft Office Suite

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant office administration experience and any skills related to the mortgage sector. Use keywords from the job description to demonstrate your fit for the Pre-Offer Case Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your strong written communication skills. Explain why you are interested in the mortgage sector and how your attention to detail and multitasking abilities make you a great candidate for this position.

Highlight Relevant Experience: In your application, emphasise any previous roles where you managed client relationships or handled queries. This will show your ability to build effective relationships with clients and mortgage brokers, which is crucial for this role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Pre-Offer Case Manager position.

How to prepare for a job interview at Team Jobs - Commercial

✨Showcase Your Administration Skills

Since the role requires strong office administration experience, be prepared to discuss your previous roles and how they relate to managing mortgage applications. Highlight specific examples where your organisational skills made a difference.

✨Demonstrate Attention to Detail

Accuracy is crucial in this position. During the interview, mention instances where your attention to detail helped prevent errors or improved processes. This will show that you understand the importance of precision in the mortgage sector.

✨Communicate Effectively

Strong written and verbal communication skills are essential. Practice articulating your thoughts clearly and concisely. You might also want to prepare for common questions about how you handle client queries and maintain relationships with mortgage brokers.

✨Adaptability in a Fast-Paced Environment

The ability to multitask and adapt priorities is key. Be ready to share examples of how you've successfully managed multiple tasks under pressure. This will demonstrate your capability to thrive in a dynamic work setting.

Pre-Offer Case Manager
Team Jobs - Commercial
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