Pre-Offer Case Manager

Pre-Offer Case Manager

West Malling Full-Time 20800 - 36400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage mortgage applications from start to finish, ensuring accuracy and timely communication.
  • Company: Join a leading specialist in Buy to Let Mortgages, known for its supportive culture.
  • Benefits: Enjoy private healthcare, pension contributions, 25 days holiday, and fun team events.
  • Why this job: Perfect for those seeking growth in a fast-paced environment with a focus on teamwork.
  • Qualifications: Strong office admin skills, attention to detail, and excellent communication abilities required.
  • Other info: Office-based role with one day WFH after training; free parking available.

The predicted salary is between 20800 - 36400 £ per year.

My client is a leading specialist in Buy to Let Mortgages. I am supporting them in the hire of a Pre-Offer Case Manager, this position would suit a candidate with strong office administration experience, keen to work in the mortgage sector and have the opportunity to develop within this role. * £26,000 Office based. * Must Drive – Due to the location of the office unless you live very locally, free parking is provided * Monday to Friday 8.30-5.30 office based for the first 2-3 months. After training, 1 day a week WFH. The pre-offer team are responsible for processing mortgage applications from the point of application to the point of formal offer. This position requires accuracy, attention to detail, strong written and verbal communication skills, the ability to multitask and enjoy a being working in a fast-paced environment. Due to time critical projects at time you will need to adapt priorities, working as part of a team and on your own to achieve great results. People Related Tasks * Build and maintain effective relationships with all new and existing clients. * Act as the first point of contact with any queries on all mortgage applications from pre offer stage to offer. * Ensure timely, accurate and appropriate responses to telephone calls/enquiries and any other correspondence from Mortgage brokers. * Liaise with Mortgage Brokers, appraising them of the progress of specific mortgage cases and seeking to resolve any queries that arise. * Liaise with the Line Manager, escalating any specific problems for discussion and resolution. * Liaise with the underwriting team, ensuring that application requirements and conditions are complied with and updated. Benefits: Private Health Care with no excess 4% Pension contributions 25 days holiday plus bank holidays Death in service benefit Social events and dress down Fridays Supported training and free parking Christmas and Summer team-building events Yearly salary review Please get in touch to hear more! (email address removed) .(url removed) INDCP

Pre-Offer Case Manager employer: Team Jobs - Commercial

Join a leading specialist in Buy to Let Mortgages, where you will thrive in a supportive and dynamic work environment. With a strong focus on employee development, you will benefit from comprehensive training, private health care, and generous holiday allowances, all while enjoying a vibrant office culture that includes social events and dress down Fridays. Located conveniently with free parking, this role offers the perfect blend of professional growth and work-life balance.
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Contact Detail:

Team Jobs - Commercial Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pre-Offer Case Manager

✨Tip Number 1

Familiarise yourself with the mortgage application process. Understanding the steps involved will help you speak confidently about your knowledge during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the mortgage sector. Attend industry events or join online forums to connect with people who can provide insights and potentially refer you to opportunities at companies like ours.

✨Tip Number 3

Practice your communication skills, both written and verbal. Since the role involves liaising with clients and mortgage brokers, being articulate and clear will set you apart from other candidates.

✨Tip Number 4

Showcase your ability to multitask in a fast-paced environment. Prepare examples from your previous experience where you successfully managed multiple priorities, as this is crucial for the Pre-Offer Case Manager role.

We think you need these skills to ace Pre-Offer Case Manager

Office Administration
Attention to Detail
Strong Written Communication Skills
Strong Verbal Communication Skills
Multitasking
Time Management
Customer Service Skills
Relationship Building
Problem-Solving Skills
Ability to Work Under Pressure
Team Collaboration
Adaptability
Knowledge of Mortgage Processes
Proficiency in Microsoft Office Suite

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your office administration experience and any relevant skills that align with the mortgage sector. Emphasise your attention to detail, communication skills, and ability to multitask.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Pre-Offer Case Manager role. Mention specific experiences that demonstrate your capability to handle fast-paced environments and build relationships with clients.

Highlight Relevant Skills: In your application, clearly outline your strong written and verbal communication skills. Provide examples of how you've successfully managed queries or resolved issues in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Team Jobs - Commercial

✨Showcase Your Administration Skills

Since the role requires strong office administration experience, be prepared to discuss your previous roles and how they relate to managing mortgage applications. Highlight specific examples where your attention to detail and organisational skills made a difference.

✨Demonstrate Communication Proficiency

Effective communication is key in this position. Practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've successfully handled client queries or liaised with teams in past roles.

✨Emphasise Your Ability to Multitask

The fast-paced environment means you'll need to juggle multiple tasks. Prepare to discuss situations where you managed competing priorities effectively, showcasing your ability to stay organised under pressure.

✨Research the Mortgage Sector

Familiarise yourself with the basics of Buy to Let Mortgages and the mortgage application process. This knowledge will not only impress your interviewers but also demonstrate your genuine interest in the sector and the role.

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