Operations Assistant

Operations Assistant Ringwood - relocating to Westbourne, Bournemouth at the end of October 32,000 - 35,000 DOE TeamJobs is working with a growing business looking for an organised and proactive Operations Assistant / Administrator to join their busy Head Office team. This is a varied position where you ll play an important part in keeping day-to-day operations running smoothly, supporting customers, internal teams and field-based engineers. The role is currently based in Ringwood, with the company relocating to Westbourne, Bournemouth at the end of October, so applicants will need to be comfortable with both locations. The Role Working closely with the Operations Manager and wider office team, your responsibilities will include: Acting as a first point of contact for customer enquiries by telephone and email Logging, tracking and coordinating reactive and planned maintenance jobs Supporting the scheduling and planning of regional field engineers Keeping job records, client notes and operational information accurate and up to date Processing completed jobs and supporting invoicing administration Managing relevant compliance and operational documentation Liaising between customers, office teams and field engineers to provide updates Supporting wider administrative tasks across the business Helping resolve day-to-day operational issues and ensuring jobs progress efficiently What We