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- Tasks: Handle inbound calls and support customers with motor-related needs.
- Company: Join a fast-paced, customer-focused call centre in Romsey.
- Benefits: Competitive salary, uncapped commission, 29 days holiday, and staff discounts.
- Why this job: Make an impact by providing excellent customer service and achieving sales targets.
- Qualifications: Sales experience preferred; confident communicator and team player.
- Other info: Enjoy modern offices, casual dress code, and clear career progression.
The predicted salary is between 25396 - 29000 £ per year.
Location: ROMSEY
Salary: £25,396.80 basic | OTE £29,000+
Hours: Full-time, 40 hours per week (5 days over 7, including Saturdays)
TeamJobs is recruiting a Motor Sales Executive to join a fast-paced and customer-focused call centre environment. This role involves handling predominantly inbound calls, with some warm outbound contact, supporting existing customers with their motor-related needs.
Key Responsibilities:
- Upselling and cross-selling motor services on every suitable opportunity
- Booking services, MOTs, investigations, recalls and related appointments
- Identifying booking opportunities through fact-finding and customer needs
- Providing excellent customer service and resolving queries at first contact
- Accurately recording customer information while meeting compliance standards
- Working towards individual and team sales targets
About You:
- Sales experience preferred (call centre experience ideal but not essential)
- Confident communicator with strong customer service skills
- Target-driven with the ability to close sales and handle objections
- Team player with good IT skills (email & Microsoft products)
- Reliable, punctual and flexible
What's On Offer:
- Competitive salary with uncapped commission potential
- Full training and ongoing coaching
- Clear career progression and internal development opportunities
- 29 days holiday rising to 33 with service (including bank holidays)
- Pension scheme and staff discounts
- Modern offices, casual dress code, free parking / transport links
Successful applicants will be subject to a basic criminal record check.
Sales Executive (motor) - Call Centre in Northam employer: Team Jobs - Commercial
Contact Detail:
Team Jobs - Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive (motor) - Call Centre in Northam
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent news. This will help us tailor our answers and show genuine interest in the role.
✨Tip Number 2
Practice common interview questions related to sales and customer service. We can even role-play with a friend to boost our confidence and refine our responses.
✨Tip Number 3
Prepare some questions to ask the interviewer. This shows that we’re engaged and serious about the position. Think about what you want to know about the team or the sales targets.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a great way to reiterate our interest in the role and keep us fresh in their minds. Plus, it shows good manners!
We think you need these skills to ace Sales Executive (motor) - Call Centre in Northam
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight any relevant sales experience, especially in a call centre environment, and showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for sales and how you can contribute to our customer-focused approach. Remember, we love a good story!
Show Off Your Communication Skills: As a Sales Executive, strong communication is key. In your application, demonstrate your ability to communicate clearly and confidently. Whether it's through your writing style or examples of past experiences, let us know you can connect with customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Team Jobs - Commercial
✨Know Your Product
Before the interview, make sure you understand the motor services offered by the company. Familiarise yourself with common terms and services like MOTs and recalls. This will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Sales Pitch
Since this role involves upselling and cross-selling, practice a few sales scenarios. Think about how you would approach a customer to suggest additional services. Role-playing with a friend can help you refine your pitch and boost your confidence.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service or resolved a difficult situation. Highlighting these skills will demonstrate that you can handle queries effectively and keep customers happy.
✨Be Ready for Target-Driven Questions
Expect questions about how you handle sales targets and objections. Think of specific instances where you met or exceeded targets in previous roles. This will show that you're not just a team player but also someone who thrives under pressure.
