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- Tasks: Be the first point of contact for customers via phone, email, and social media.
- Company: Join a global food and healthcare brand known for its exceptional service.
- Benefits: Enjoy a £29,500 salary, flexible hours, and perks like gym discounts and career growth.
- Why this job: Make a real impact while working in a supportive and fun team culture.
- Qualifications: Fluent in French and Dutch, with customer care experience and strong communication skills.
- Other info: Opportunity to work hybrid and engage with customers on social media platforms.
The predicted salary is between 24500 - 35000 £ per year.
Multilingual Careline Advisor (French & Dutch) | £29,500 | London Canary Wharf – London | Office-Based (Hybrid Potential) Full-Time – 40 hours/week | Flexibility Required Languages: French + Dutch + English Are you passionate about helping people and providing exceptional service? We are looking for a Multilingual Careline Advisor to support customers across the Benelux region for a well-known global food & healthcare brand. If you are fluent in French and Dutch, this is a fantastic opportunity to put your language skills to great use! What You\’ll Do: Be the first point of contact for consumers across phone, email, and social media Handle queries and complaints with empathy, accuracy, and care Engage with customers on platforms like Facebook & Instagram, moderating and responding to comments and messages Work with a skilled team of specialists to deliver best-in-class customer experience What You\’ll Need: Fluent French and Dutch, with strong English communication Previous experience in customer care (preferably in food or healthcare) Confidence using Google Suite, Microsoft Office, and CRM tools (Salesforce is a plus) Strong interpersonal skills and the ability to resolve issues effectively A team player with flexibility to work various shifts, including occasional weekends What\’s in It for You: £29,500 annual salary Supportive and fun team culture Pension scheme & eye care vouchers Discounts: Gym, reward schemes, Cycle to Work Career growth opportunities & training £500+ referral bonus Opportunity to support a meaningful and purpose-driven brand Working Hours: Mon-Fri: 7:30am-4pm Sat: 8am-1pm Some flexibility required between 8am-8pm, Mon-Sun Apply today and use your language skills to make a real impact. Join a dynamic team delivering care and support that truly matters. INDCP
Multilingual (French & Dutch) Careline Advisor employer: Team Jobs - Commercial
Contact Detail:
Team Jobs - Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multilingual (French & Dutch) Careline Advisor
✨Tip Number 1
Familiarise yourself with the specific needs and preferences of customers in the Benelux region. Understanding cultural nuances can help you connect better with potential customers and demonstrate your commitment to providing exceptional service.
✨Tip Number 2
Brush up on your customer care skills, especially in the food and healthcare sectors. Consider role-playing common customer scenarios with friends or family to build your confidence in handling queries and complaints effectively.
✨Tip Number 3
Engage with the brand's social media platforms before applying. This will not only give you insights into their customer interactions but also allow you to showcase your familiarity with their communication style during interviews.
✨Tip Number 4
Highlight your flexibility in working hours during your conversations with us. Since the role requires occasional weekend shifts, demonstrating your willingness to adapt can set you apart from other candidates.
We think you need these skills to ace Multilingual (French & Dutch) Careline Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your language skills in French and Dutch prominently. Include any relevant customer service experience, especially in the food or healthcare sectors, to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people and your ability to provide exceptional service. Mention specific examples of how you've successfully handled customer queries or complaints in the past.
Highlight Technical Skills: Since the role requires confidence in using Google Suite, Microsoft Office, and CRM tools, be sure to mention your proficiency with these tools in your application. If you have experience with Salesforce, make it known!
Showcase Interpersonal Skills: In your application, emphasise your strong interpersonal skills and your ability to work as part of a team. Provide examples of how you've resolved issues effectively in previous roles to demonstrate your suitability for the position.
How to prepare for a job interview at Team Jobs - Commercial
✨Showcase Your Language Skills
Since the role requires fluency in French and Dutch, be prepared to demonstrate your language proficiency during the interview. You might be asked to answer questions or even role-play scenarios in both languages to showcase your communication skills.
✨Highlight Customer Care Experience
Discuss any previous experience you have in customer service, especially in the food or healthcare sectors. Share specific examples of how you've handled queries or complaints effectively, as this will show your ability to empathise and resolve issues.
✨Familiarise Yourself with the Brand
Research the global food and healthcare brand you'll be representing. Understanding their values, products, and customer service philosophy will help you align your answers with what they are looking for in a candidate.
✨Demonstrate Team Spirit and Flexibility
As a Multilingual Careline Advisor, you'll be part of a team that values collaboration. Be ready to discuss how you work well in a team environment and your willingness to adapt to various shifts, including weekends, to meet the needs of the business.
