At a Glance
- Tasks: Convert customer enquiries into sales and provide top-notch service.
- Company: Join a dynamic team in Canary Wharf with a focus on customer satisfaction.
- Benefits: Earn £12.79 per hour plus uncapped commission and enjoy hybrid working.
- Other info: Great opportunity for career growth in a supportive, fast-paced setting.
- Why this job: Perfect for those who thrive in a target-driven environment and love helping customers.
- Qualifications: Fluent in French and English with previous sales or customer service experience.
The predicted salary is between 12.79 - 12.79 £ per hour.
Location: Hybrid - Canary Wharf, London (office-based training)
Salary: £12.79 per hour + uncapped monthly commission
Hours: 40 hours per week (Monday-Saturday, shift pattern between 8am-7pm)
Contract: Temporary to Permanent
Start Date: ASAP
We are looking for a fluent French and English speaking Sales & Customer Service Agent to join a busy, customer-focused team. This is a fantastic opportunity for an experienced sales professional who enjoys working towards targets, delivering excellent service, and maximising sales opportunities.
You will be responsible for handling inbound customer enquiries, converting calls and online enquiries into bookings, identifying customer needs, and upselling additional products and services. You will also support booking amendments, cancellations, live chat enquiries, and occasional outbound activity.
Key responsibilities:- Convert inbound enquiries into sales and achieve individual targets
- Build rapport with customers and provide a high-quality experience
- Upsell and cross-sell relevant products and services
- Handle customer queries, bookings, and amendments accurately
- Maintain records and follow company processes
- Fluent French and English language skills (essential)
- Previous sales or customer service experience within a target-driven environment
- Strong communication skills with the ability to close sales
- A proactive, resilient, and...
French Speaking Customer Service and Sales Agent employer: Team Jobs - Commercial
Join a dynamic team at our Canary Wharf location, where we prioritise employee growth and a vibrant work culture. As a French Speaking Customer Service and Sales Agent, you'll benefit from competitive pay, uncapped commission, and the opportunity to thrive in a supportive environment that values your contributions and encourages professional development.
