At a Glance
- Tasks: Lead and manage multi-site service operations across the UK.
- Company: Join a well-established specialist business with a national presence.
- Benefits: Competitive salary, benefits package, and long-term career progression.
- Other info: Flexible travel across the UK and opportunities for operational improvements.
- Why this job: Influence business direction and drive growth in a senior leadership role.
- Qualifications: Proven experience in service leadership and strong commercial management skills.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an experienced and commercially focused Service Director on behalf of our client, a well‑established specialist business operating nationally across the UK. This senior leadership role is suited to an individual with a strong background in service operations, commercial management, and team leadership. The successful candidate will lead the growth and performance of the service division, driving operational improvements, revenue growth, and long‑term customer relationships while contributing to wider business strategy.
Location
The ideal candidate will be based within a commutable distance of one of the key operational regions including Leicester, the Midlands, North West, or London, with flexibility to travel regularly across the UK.
Key Responsibilities
- Lead and manage UK‑wide multi‑site service operations
- Drive revenue, profitability, and operational performance
- Manage budgets, forecasting, and full P&L responsibility
- Improve systems, processes, and operational efficiency
- Grow recurring revenue and service contract agreements
- Lead and develop service, planning, and engineering teams
- Maintain high customer service and delivery standards
- Track KPIs and report performance to senior leadership
- Support wider business growth and strategic objectives
- Ensure compliance with health & safety and operational standards
Skills & Experience Required
- Proven experience in a senior service leadership role
- Strong commercial and P&L management experience
- Track record of driving revenue growth and operational improvement
- Experience managing multi‑site service operations
- Strong leadership and team development skills
- Good understanding of service delivery and engineering operations
- Experience improving systems, processes, and performance
- Strong communication and stakeholder management abilities
- Organised, analytical, and problem‑solving mindset
- Able to operate strategically while remaining hands‑on when needed
What's on Offer
- Opportunity to join a well‑established and growing national organisation
- Senior leadership role with influence on business direction and future growth
- Competitive salary and benefits package
- Long‑term career progression opportunities within an expanding business structure
Service Director in England employer: Team Jobs - Commercial
Join a well-established and growing national organisation as a Service Director, where you will have the opportunity to influence business direction and drive operational improvements. With a competitive salary and benefits package, our company fosters a supportive work culture that prioritises employee growth and development, offering long-term career progression opportunities within a dynamic environment. Located conveniently for those in Leicester, the Midlands, North West, or London, this role allows for flexibility and travel across the UK, making it an exciting opportunity for ambitious leaders.
StudySmarter Expert Advice🤫
We think this is how you could land Service Director in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Service Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their service operations and think about how you can drive revenue growth and operational improvements. This will show you’re not just another candidate, but someone who’s genuinely interested in their success.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've led teams, improved processes, and driven performance in previous roles. This will help you stand out as a strong candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you a leg up in the process. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Director in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in service operations and commercial management to show us you’re the right fit for the Service Director role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this position and how your leadership experience can drive our service division's growth. Keep it engaging and relevant!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to improve operational efficiency and drive revenue growth. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Team Jobs - Commercial
✨Know Your Numbers
As a Service Director, you'll need to demonstrate your strong commercial and P&L management skills. Brush up on key financial metrics relevant to the role, such as revenue growth percentages and operational efficiency ratios. Be ready to discuss how you've driven these numbers in previous roles.
✨Showcase Leadership Experience
This role requires strong leadership and team development skills. Prepare specific examples of how you've successfully led multi-site operations and developed teams. Think about challenges you've faced and how you overcame them, as this will show your hands-on approach.
✨Understand the Business Strategy
Familiarise yourself with the company's overall business strategy and how the service division fits into it. Be prepared to discuss how you can contribute to wider business growth and strategic objectives, linking your past experiences to their goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and analytical skills. Think through potential challenges in service delivery or operational efficiency and how you would address them. This will showcase your strategic thinking while also demonstrating your hands-on capability.
