At a Glance
- Tasks: Support the sales team and ensure a smooth customer journey.
- Company: Innovative business in Bournemouth with a friendly team.
- Benefits: Competitive salary, benefits, and a supportive work environment.
- Other info: Join a close-knit team that values flexibility and teamwork.
- Why this job: Make an impact while growing in a fast-paced, collaborative setting.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 26000 - 26000 £ per year.
TeamJobs are working with a growing and innovative business based in Bournemouth, who are looking to recruit a Sales Support Administrator to join their friendly and supportive team. This is a fantastic opportunity for someone who is naturally inquisitive, technically minded and enjoys being part of a fast-paced environment. You will play a key role in supporting the sales team and ensuring a smooth customer journey from initial enquiry through to delivery and aftercare.
What you'll be doing:
- Preparing and managing customer quotations
- Processing sales orders accurately and efficiently
- Handling inbound calls and directing enquiries
- Providing excellent customer service and post sales support
- Communicating shipping updates and back order information
- Assisting with returns and resolving delivery queries
- Tracking inbound and outbound shipments
- Escalating courier issues where needed
- Maintaining accurate customer records on internal systems
- Producing reports when required
- Collaborating with internal teams
- Supporting warehouse operations during busy periods
What we're looking for:
- A confident and professional telephone manner
- Strong attention to detail and analytical skills
- Ability to follow processes and work instructions
- Excellent organisation and time management
- Comfortable managing multiple tasks and priorities
- Quick to learn and retain new information
- Able to work efficiently in a fast-paced environment
- Good IT skills including Microsoft Office
- A proactive team player who can also use their own initiative
- Comfortable working within a small, close-knit team
This is a brilliant opportunity to join a business that values teamwork, flexibility and delivering a high level of service to its customers. If you're looking for a role where you can make an impact and grow within a supportive environment, we'd love to hear from you.
Sales Support Administrator in England employer: Team Jobs - Commercial
Contact Detail:
Team Jobs - Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers, so you can showcase your skills and experiences effectively.
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sales Support Administrator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Administrator role. Highlight your attention to detail, organisation skills, and any relevant experience in customer service or sales support.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and enthusiasm for the role. Mention why you’re excited about joining our team and how your skills can contribute to providing excellent customer service.
Showcase Your Technical Skills: Since we’re looking for someone technically minded, don’t forget to mention your IT skills, especially with Microsoft Office. If you have experience with any specific software related to sales or customer management, be sure to include that too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Team Jobs - Commercial
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the key responsibilities like managing customer quotations and processing sales orders. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Customer Service Skills
Since this role involves providing excellent customer service, be prepared to share examples of how you've handled customer inquiries or resolved issues in the past. Highlight your ability to communicate effectively and maintain a professional telephone manner.
✨Demonstrate Your Organisational Skills
The job requires strong organisation and time management skills. During the interview, discuss how you prioritise tasks and manage multiple responsibilities. You could even mention specific tools or methods you use to stay organised in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.