At a Glance
- Tasks: Convert enquiries into holiday bookings and provide top-notch customer service.
- Company: Join a successful team in the vibrant Canary Wharf area.
- Benefits: Earn £12.79 per hour plus uncapped commission and enjoy hybrid working.
- Other info: Enjoy career progression, employee perks, and 20 days holiday plus bank holidays.
- Why this job: Make travel dreams come true while boosting your sales skills.
- Qualifications: Fluent in Spanish and English with sales or customer service experience.
The predicted salary is between 26500 - 27500 £ per year.
Location: Hybrid, Canary Wharf, London (3 days in the office)
Salary: £12.79 per hour + uncapped commission
Hours: 40 hours per week, Monday to Saturday on a rota basis
TeamJobs is recruiting for a Spanish Speaking Sales & Customer Service Agent to join a successful customer contact team based in Canary Wharf. This is a sales focused role where you'll convert inbound enquiries into holiday bookings, provide outstanding customer service, and maximise sales through upselling and cross-selling opportunities. Following full training, you'll work in a hybrid environment with excellent opportunities for career progression.
Key Responsibilities- Converting inbound enquiries into bookings
- Identifying customer needs and recommending suitable holiday packages
- Upselling additional products and services
- Managing booking amendments, cancellations and confirmations
- Following up leads and supporting sales activity
- Maintaining accurate customer records
- Working towards individual and team sales targets
- Fluent in Spanish and English
- Previous sales and/or customer service experience
- Confident communicator with strong relationship-building skills
- Target-driven and commercially minded
- Organised with good attention to detail
- Experience within travel, hospitality or tourism would be beneficial
- Uncapped commission scheme
- Hybrid working
- Full training provided
- Career progression opportunities
- Life insurance
- Employee discounts and perks
- 20 days holiday plus bank holidays, increasing with service
Apply today to find out more.
Spanish Speaking Sales & Customer Service Agent in City of London employer: Team Jobs - Commercial
Join a dynamic team as a Spanish Speaking Sales & Customer Service Agent in the vibrant Canary Wharf, where you'll enjoy a hybrid working model that promotes work-life balance. With uncapped commission potential and comprehensive training, we prioritise your professional growth while fostering a supportive and collaborative work culture. Experience the thrill of converting enquiries into memorable holiday bookings, all while benefiting from employee discounts, life insurance, and generous holiday allowances.
StudySmarter Expert Advice🤫
We think this is how you could land Spanish Speaking Sales & Customer Service Agent in City of London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel or customer service sectors. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Practice your pitch! Prepare a short and snappy introduction about yourself that highlights your sales experience and language skills. This will help you stand out when you meet potential employers or recruiters.
✨Tip Number 3
Stay active on social media, especially LinkedIn. Follow companies you're interested in, engage with their posts, and share relevant content. This shows your enthusiasm for the industry and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Spanish Speaking Sales & Customer Service Agent in City of London
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about being fluent in Spanish and English, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience:When you're writing about your previous sales or customer service experience, be specific! Use examples that show how you've successfully converted enquiries into bookings or upsold products. This will help us see how you'd fit into our team.
Be Personable:We love a confident communicator! In your application, let your personality shine through. Share stories that demonstrate your relationship-building skills and how you’ve connected with customers in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Team Jobs - Commercial
✨Brush Up on Your Spanish
Since this role requires fluency in Spanish, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play scenarios related to customer service and sales in Spanish to showcase your confidence.
✨Know the Product Inside Out
Familiarise yourself with popular holiday packages and services that the company offers. Being able to discuss these intelligently during the interview will demonstrate your enthusiasm and readiness to upsell and cross-sell effectively.
✨Showcase Your Sales Skills
Prepare examples from your previous experience where you successfully converted leads into sales or provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and compellingly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about team dynamics, sales targets, or opportunities for career progression to leave a lasting impression.
