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- Tasks: Be the friendly voice for customers during a product recall, handling inquiries with care.
- Company: Leading recruitment company known for its supportive team environment.
- Benefits: Gain valuable experience in customer service with full training provided.
- Why this job: Perfect opportunity to enhance your communication skills and work in a dynamic setting.
- Qualifications: Fluent in French, Dutch, or Swedish with excellent communication skills.
- Other info: Short-term role available immediately, ideal for students looking for flexible work.
The predicted salary is between 24000 - 36000 £ per year.
A leading recruitment company is seeking Temporary Customer Service Agents for a product recall project in London. This role involves being the first point of contact for consumers, handling inquiries with empathy and clarity. Candidates should possess excellent communication skills and be calm under pressure. Full training will be provided, along with a supportive team environment. Positions available immediately for a few weeks, offering a chance to gain experience in regulated customer service.
French, Dutch & Swedish Speaker — Short-Term CS Role in City of London employer: Team Jobs - Commercial
Contact Detail:
Team Jobs - Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French, Dutch & Swedish Speaker — Short-Term CS Role in City of London
✨Tip Number 1
Make sure to brush up on your language skills! Since this role requires French, Dutch, and Swedish, practice speaking and listening in these languages. It’ll help you stand out during interviews and show that you’re ready to hit the ground running.
✨Tip Number 2
Prepare for common customer service scenarios. Think about how you would handle tricky inquiries or upset customers. We recommend role-playing with a friend to get comfortable with responding calmly and empathetically under pressure.
✨Tip Number 3
Don’t forget to research the company! Knowing their values and mission can really help you connect during interviews. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’ve got all the resources you need to make your application shine, and we’re here to support you every step of the way.
We think you need these skills to ace French, Dutch & Swedish Speaker — Short-Term CS Role in City of London
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for French, Dutch, and Swedish speakers, make sure to highlight your language proficiency in your application. Use specific examples of how you've used these languages in customer service or other roles.
Keep It Clear and Concise: When writing your application, clarity is key! We want to see that you can communicate effectively, so avoid jargon and keep your sentences straightforward. Remember, you're applying for a customer service role!
Demonstrate Empathy: In your application, share experiences where you've handled inquiries with empathy and understanding. This will show us that you can connect with customers and handle their concerns with care.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It's super easy, and you'll be one step closer to joining our supportive team!
How to prepare for a job interview at Team Jobs - Commercial
✨Brush Up on Your Language Skills
Since this role requires fluency in French, Dutch, and Swedish, make sure you’re comfortable speaking and understanding these languages. Practise common customer service phrases and scenarios to show your language proficiency during the interview.
✨Showcase Your Empathy
As a Customer Service Agent, handling inquiries with empathy is key. Prepare examples from your past experiences where you successfully resolved customer issues while maintaining a calm and understanding approach. This will demonstrate your ability to connect with consumers.
✨Stay Calm Under Pressure
The role involves dealing with product recalls, which can be stressful. Think of situations where you’ve had to manage stress effectively. Share these stories during the interview to highlight your ability to remain composed and deliver excellent service even in challenging circumstances.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or the team dynamics. This shows your genuine interest in the role and helps you understand how you can fit into their supportive environment.
