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For Companies At a Glance
- Tasks: Provide exceptional customer service via phone, email, and chat interactions.
- Company: Leading Consumer Goods Company with a supportive team culture.
- Benefits: Hybrid work model, excellent long-term career prospects, and a friendly work environment.
- Why this job: Join a dynamic team and grow your career while helping customers.
- Qualifications: Previous customer service experience and a bright personality.
- Other info: Great opportunity for training and professional development.
The predicted salary is between 28800 - 43200 £ per year.
A leading Consumer Goods Company in Basingstoke is looking for a Customer Service Advisor to join their team. This role involves providing exceptional customer service via phone, email, and chat interactions. The ideal candidate should have previous customer service experience and a bright personality. This position includes a hybrid work model of 3 days in the office and 2 days working from home. Join a supportive team with excellent long-term prospects.
Hybrid Customer Service Advisor — Training & Career Growth in Basingstoke employer: Team Jobs - Commercial
Contact Detail:
Team Jobs - Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor — Training & Career Growth in Basingstoke
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and products can help you connect better during the conversation. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle tricky situations or difficult customers. This will help you feel more confident and prepared when they ask you those classic interview questions.
✨Tip Number 3
Don’t forget to showcase your personality! The job description mentions a 'bright personality', so let that shine through in your interactions. Be friendly, approachable, and enthusiastic – it can make all the difference!
✨Tip Number 4
Apply through our website for the best chance at landing the role. We want to see your application and help you get your foot in the door. Plus, it’s super easy to navigate and keeps everything in one place!
We think you need these skills to ace Hybrid Customer Service Advisor — Training & Career Growth in Basingstoke
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV.
Tailor Your Experience: Make sure to highlight your previous customer service experience in a way that aligns with what we’re looking for. Use specific examples that demonstrate how you've provided exceptional service in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our supportive team.
How to prepare for a job interview at Team Jobs - Commercial
✨Know the Company Inside Out
Before your interview, do some homework on the Consumer Goods Company. Understand their products, values, and what sets them apart in the market. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous customer service experience that highlight your problem-solving abilities and how you’ve gone above and beyond for customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Your Adaptability
Since this role involves a hybrid work model, be ready to discuss how you manage your time and stay productive while working from home. Share any experiences where you successfully adapted to new environments or challenges, showing that you can thrive both in the office and remotely.
✨Bring Your Bright Personality
The job description mentions a 'bright personality' as an ideal trait. Be yourself during the interview! Let your enthusiasm shine through, and don’t hesitate to show your passion for helping customers. A positive attitude can make a lasting impression.
