Team Jobs - Commercial in Poole, Dorset is seeking a Customer Service Team Lead to oversee the After Sales function. You will lead a dedicated team to deliver efficient, fair, and commercially balanced resolutions for customers, while safeguarding profitability.
Reporting to the Sales Operations & After Sales Manager, you will manage returns, warranties and customer queries, coach colleagues, monitor SLAs and drive continuous improvements across processes and customer experience.
#J-18808-LjbffrAftersales Team Lead: Elevate CX & Profitability employer: Team Jobs - Commercial
Join a dynamic and supportive team as a Service Desk Advisor in Bournemouth, where your commitment to exceptional customer service will be valued and rewarded. With competitive salaries, generous annual leave, and ample opportunities for career development, you'll thrive in a modern office environment that fosters collaboration and growth. Enjoy unique benefits like company events, performance-related salary reviews, and a focus on employee well-being, making this an ideal place for those seeking meaningful and fulfilling employment.
