Credit Controller in Poole

This is a varied role where you'll take ownership of customer accounts, manage outstanding payments and help keep cash flow running smoothly, while building good relationships with customers and internal teams. What you'll be doing:

• Acting as a key point of contact for customer account and payment queries
• Managing customer account reconciliations, portals and EDI integrations
• Reviewing new and existing accounts, including credit checks, payment history and credit limits
• Managing a portfolio of customer accounts and proactively chasing outstanding debt
• Prioritising high-value accounts and invoices to minimise bad debt and risk
• Resolving invoice and payment queries quickly and efficiently
• Preparing and sending customer statements and overdue payment reminders
• Producing weekly and ad hoc credit, account and reporting information
• Proactively managing new accounts and high-value invoices
• Building positive working relationships with customers and internal teams
• Preparing consolidated month-end invoices
• Escalating any significant credit or account issues when required
• Previous experience in credit control, accounts receivable or a similar finance role
• Good attention to detail and confidence working with figures
• Someone who is comfortable having conversations around outstanding payments
• Strong communication and relationship-building skills
• Good organisation and the ability to manage multiple accounts and priorities
• A proactive approach to resolving queries and collecting outstanding debt
• Confidence using finance systems and Microsoft Office

If you're looking for a permanent Credit Control role where you can take ownership of your own workload and be part of a busy finance team, we'd love to hear from you.

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