Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Pick, pack, and manage orders while providing top-notch customer service.
- Company: Join a dynamic team in a fast-paced warehouse environment.
- Benefits: Earn £18.00 per hour after training, with opportunities for overtime and skill development.
- Why this job: Gain valuable experience and skills while contributing to a thriving team.
- Qualifications: Willingness to learn and obtain a forklift licence; teamwork and communication skills are essential.
- Other info: Flexible hours and potential for career growth in a supportive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Responsibilities:
- Dealing with trade counter customers.
- Picking and packing.
- Working within service level criteria.
- Daily branch proposal and continuous stock taking.
- Day-to-day administration.
- Participation in the annual stock take.
- Provide a friendly and helpful response to customer enquiries to their total satisfaction in order to contribute to the distribution team's goal of improving service levels to be the best in the industry.
- Provide accurate and regular order handling to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales/stock turnover.
- Resolve customer queries/warranty/credits/complaints to the satisfaction of all parties.
- Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction.
- Maintain close contact with customer service staff, understand their working practices and be proactive in preventing the occurrence of avoidable problems for our customers.
- Communicate enquiries to the External Sales Engineers to enable maximisation of potential sales.
- Provide cover within the branch/trade counter during unplanned absences.
- Ensure that the warehouse and trade counter support sales in achieving product sales and market share in accordance with company objectives.
- Communicate effectively with the Branch Manager.
- Acquire and demonstrate the necessary selling skills, product knowledge and understanding of company policy to work effectively.
- Provide assistance and motivation to all colleagues when required.
- Work within Goldmine sales procedures in the branch environment.
- Work with the Branch Manager to ensure that customers' required levels of service are being met.
- Ensure that complaints, as they affect your direct responsibility, are promptly dealt with in a professional manner.
- Maintain company property to the required standard.
- Represent the company in a business-like manner and maintain a standard of dress and appearance in keeping with the job and position within the company.
- Be prepared to assist with out-of-hours services to customers when the need arises.
- Participate in the company annual stock check.
- As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with management on all aspects of health and safety, as set out in the Employee Safety Handbook.
- Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation and understand that any breach could result in the organisation's sensitive and confidential data being disclosed to competitors and other interested parties.
- Any ad hoc duties as required by the Branch Manager, Assistant Branch Manager or a Director.
- To be an effective communicator.
- The selling skills, product knowledge and understanding of company policy required to work effectively on the trade counter.
- Must be willing to learn and be open to taking on a forklift course which will then get you a forklift license and taking on a new skill.
- Must be able to work short notice overtime paid at time and a half £18.00 ph once the successful candidate completes 12 week trial wage will increase £3600 London living wage.
Qualifications:
- Forklift course willingness to obtain forklift license (as stated).
- Ability to learn and adapt to selling skills, product knowledge and company policy.
- Effective communication and teamwork.
Warehouse Operative in Leatherhead employer: TEAM Inc.
Contact Detail:
TEAM Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operative in Leatherhead
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things about the company that resonate with you.
✨Tip Number 2
Practice your communication skills! As a Warehouse Operative, you'll need to interact with customers and colleagues. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be proactive! If you see an opportunity to help out or suggest improvements during your interview, go for it. Show us that you're ready to contribute to the team right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Warehouse Operative in Leatherhead
Some tips for your application 🫡
Show Us Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Warehouse Operative role. Highlight your relevant experience with picking, packing, and customer service. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your skills and experiences.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TEAM Inc.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Warehouse Operative. Familiarise yourself with tasks like picking and packing, customer service, and stock management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Effective communication is key in this role, so be prepared to demonstrate your ability to handle customer enquiries and resolve issues. Think of examples from your past experiences where you successfully communicated with customers or colleagues, and be ready to share these during the interview.
✨Highlight Your Teamwork Experience
This job requires working closely with others, so it's important to showcase your teamwork skills. Prepare examples of how you've collaborated with colleagues in previous roles, especially in high-pressure situations. This will illustrate your ability to contribute positively to the team dynamic.
✨Be Ready to Discuss Learning and Adaptability
Since the role involves learning new skills, like obtaining a forklift licence, be prepared to discuss your willingness to learn and adapt. Share instances where you've taken on new challenges or skills in the past, and express your enthusiasm for continuous improvement and growth within the company.
