At a Glance
- Tasks: Support elite athletes and enhance their experience with Team GB through various programmes.
- Company: Join the British Olympic Association and be part of Team GB's success story.
- Benefits: Enjoy a competitive salary, generous leave, remote work options, and exclusive Team GB perks.
- Why this job: Make a real difference in the lives of athletes and contribute to Olympic success.
- Qualifications: Strong organisational skills and a passion for supporting elite athletes.
- Other info: Dynamic role with opportunities to engage in exciting Team GB events.
The predicted salary is between 32000 - 32000 £ per year.
Team GB is the British and Northern Irish Olympic team – one of the nation's most successful teams and one of its favourite brands. Run by the British Olympic Association (BOA), Team GB competes at Olympic and Olympic Winter Games and other events such as the European Games, Youth Olympic Games and European Youth Olympic Festivals. The BOA is independent and privately funded. Our success is entirely dependent upon the income we receive from our commercial programmes, including but not limited to sponsorship, fundraising, licensing and events.
The British Olympic Association is looking to recruit an Athlete Services Coordinator to help build on the success of Team GB. The postholder will support the delivery of world-class Athlete Services to the following:
- Athletes representing or aspiring to represent Team GB at IOC and EOC sanctioned events including the Olympic/Olympic Winter Games, the European Games, Youth Olympic Games, and the European Youth Olympic Festivals.
- BOA Athletes' Commission (BOA AC) - ensuring the 'voice of the athlete' is at the heart of the BOA decisions and programmes.
- Alumni of Olympians, working with GB Olympians Association.
- Family and friends of elite athletes.
Key Responsibilities
Day-to-day deliverables:
- Provide administrative and coordinator support to daily Athlete Services programmes according to business needs, such support includes but is not limited to:
- Athlete Support Strategy.
- Supporting objectives-based athlete experience.
- Management of Team GB Connect and its database, ensuring the programme continues to be fit for purpose and the database is kept up to date.
- Work with the Sport Engagement Team to verify nominations of athletes to the programme on an annual basis.
- Work with the Commercial team to identify opportunities to grow the support of athletes as part of Team GB Connect.
- Manage and deliver initiatives linked to Team GB Connect as required.
- Liaise with the GB Olympians Association on activities to engage the Team GB Alumni.
- Working with the social impact team to build and disseminate opportunities with the Team GB Foundation.
BOA Athletes' Commission (BOA AC)
- Provide administrative and coordinator support to the BOA Athletes' Commission.
- Ensure the BOA AC are strategically involved in wider BOA projects.
- Manage any relevant election process of the BOA AC Chair or its members.
Athlete Communications
- Support the development of an engaging programme of comms for athletes as part of Team GB Connect.
Games-related projects
Games-Readiness Programme
- Support the Athlete Services Manager to create an impactful education Games-readiness programme to aspiring and existing Olympians on the journey to Team GB sanctioned events.
- Support the delivery of in-person workshops, as needed, in the lead-up to Team GB sanctioned events.
Ambition Programme
- Support preparations for the 'Ambition Programme', which is aimed at preparing aspiring athletes and coaches for their own journey with Team GB.
- Support the logistics (travel, accommodation, kit, tickets) and planning learning experiences for athletes, including bespoke opportunities for coaches.
Nearest & Dearest Programme
- Support the Athlete Services Manager to design and deliver the 'Nearest & Dearest (N&D) Programme', ensuring that family and friends supporting Team GB athletes understand the requirements of the Games journey.
- Oversee a network of National Governing Body leads, developing relationships with key providers of support/information for families (e.g. accommodation and ticket provider).
- Oversee the collation of information about the host city to create content for a private website/portal.
- Preparation and delivery of Nearest & Dearest webinars online hub and other resources.
- Support the Athlete Services Manager in the planning of Games-time delivery (N&D Lounges in host city) and working with the Commercial team to facilitate any Nearest and Dearest and athlete activations at Team GB House.
Other responsibilities of the role
- To support delivery of Commercial Partner objectives that link to the athlete support strategy objectives.
Skills and Experience
Essential:
- Can demonstrate an understanding of the needs of elite athletes, their families, and athlete representatives.
- Strong organisational skills.
- High-quality administrative support.
- Ability to maintain accurate databases.
- Excellent attention to detail.
- Experience working with diverse stakeholder groups (e.g., athletes, support staff, partners, internal teams).
- Ability to build and maintain positive working relationships.
- Excellent communication skills.
- Can adapt to changing situations.
- Ability to work collaboratively across multiple internal teams.
- Exposure to athlete services, athlete engagement, or team operations within the Olympic Movement, NGBs, or elite sport environments.
Desirable:
- Exposure to athlete services, athlete engagement, or team operations within the Olympic Movement, NGBs, or elite sport environments.
- Experience with digital platforms for athlete communication.
- Experience supporting the creation or delivery of workshops.
What We Offer
- Salary for the role is £32,000 per year.
- 22 days of annual leave in increasing to 25 days after two years in the role.
- Additional time off over the festive season.
- Possibility to work 2 weeks a year remotely from anywhere (subject to time zone being appropriate).
- Company-wide discretionary performance-related bonus.
- Opportunities to get involved in Team GB events, where possible.
- Provision of Team GB Kit (where available).
- Team GB partner offers and discounts.
- Additional benefits including pension, life insurance, income protection, Electric Vehicle Leasing Scheme, Cyclescheme.
How To Apply
Please submit a cover letter outlining your suitability for the role alongside your up-to-date CV. Applications should be sent to [email] with the reference ATHS26 in the subject box. The closing date for applications is 8th March 2026. Unfortunately, we are unable to respond to all applications however, if you have any questions about the role, please submit these to [email] and we will get back to you as soon as possible. Note this role requires you to be in the office three days a week and the right to work in the UK. We are unable to support visa sponsorship for this role.
Athlete Services Coordinator in London employer: Team GB
Contact Detail:
Team GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Athlete Services Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to current or former Team GB members on LinkedIn. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Show your passion for the Olympic Movement! When you get that interview, share your enthusiasm for supporting athletes and how you can contribute to their success.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios related to athlete services. We want to see your problem-solving skills in action.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Team GB!
We think you need these skills to ace Athlete Services Coordinator in London
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your understanding of elite athletes' needs and how your skills align with the role. Keep it engaging and personal – we want to see your passion for supporting Team GB!
Tailor Your CV: Don’t just send a generic CV! Tailor it to showcase your relevant experience in athlete services or team operations. Highlight any specific achievements that demonstrate your organisational skills and attention to detail, as these are key for us.
Showcase Your Communication Skills: Since you'll be liaising with various stakeholders, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and consider including examples of how you've successfully engaged with diverse groups in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Make sure to include the reference ATHS26 in your subject line when sending your application. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Team GB
✨Know Your Athletes
Before the interview, take some time to research Team GB and its athletes. Understand their needs and experiences, as this role is all about supporting them. Being able to discuss specific athletes or initiatives will show your genuine interest and understanding of the role.
✨Showcase Your Organisational Skills
This position requires strong organisational skills, so be prepared to share examples from your past experiences. Think of times when you successfully managed multiple tasks or projects, especially in a fast-paced environment. Highlight how you kept everything on track and met deadlines.
✨Communicate Effectively
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. You might be asked to explain how you would engage with diverse stakeholders, so have a few strategies ready that demonstrate your ability to build positive relationships.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare for questions like how you would handle a last-minute change in an athlete's schedule or how you would support an athlete facing challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers.