At a Glance
- Tasks: Assist customers at the trade counter and support warehouse operations.
- Company: Join a dynamic team focused on customer satisfaction and sales goals.
- Benefits: Earn competitive pay, overtime, and a London living wage after 12 weeks.
- Other info: Flexibility for out-of-hours services and potential forklift licence training.
- Why this job: Gain hands-on experience and opportunities for career progression and training.
- Qualifications: Full UK driving licence required; strong communication skills and a proactive attitude preferred.
Our client is seeking a proactive, motivated and diligent Trade counter/Warehouse assistant to join their dynamic and dedicated team. The successful candidate will have experience in both customer service and sales, be able to demonstrate effective and efficient problem-solving skills and provide a friendly and approachable customer experience.
Monday - Friday 07:30 - 17:00
- Trade counter benefits:
- £3600 London living wage added to your wage once your 12-week trial period is finished
- Competitive pay for this Trade counter role: £13-£19 per hour, with overtime paid at time and a half
- Call-out payments: £80 to £100 per call-out
- Training and Development: Opportunity to gain a forklift licence and further your career
- Career Progression: Salary increase after completing a 12-week trial period
- Work-Life Balance: Flexibility to assist with out-of-hours services as needed
Warehouse Operative Opportunities:
- Opportunity to further develop skills within this Trade counter role, including the potential to earn a forklift license
- Opportunity to contribute to a dynamic team environment
- Gain hands-on experience as a Trade counter with logistics and warehouse operations
- Help maintain high levels of customer satisfaction
- Support the branch in achieving its sales goals
The ideal candidate for the Trade counter role will have:
- A full UK driving licence and access to a vehicle
- Strong communication skills to liaise with customers, team members, and management effectively
- Basic product knowledge or the willingness to learn
- Forklift and Counterbalance training is desirable, but not essential (training will be provided)
- Ability to work overtime at short notice, with overtime paid at time and a half
- A proactive approach to customer service, problem-solving, and working in a team
Trade Counter Assistant employer: Team CV LTD
As a Warehouse Operative, you will thrive in a dynamic and supportive work environment that prioritises customer satisfaction and teamwork. Our company offers competitive benefits, opportunities for professional growth, and a culture that values open communication and collaboration. Located in a vibrant area, we ensure our employees enjoy a fulfilling work-life balance while contributing to our mission of delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Team CV LTD, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Team CV LTD!
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Team CV LTD, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Team CV LTD and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Team CV LTD that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Team CV LTD
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
