At a Glance
- Tasks: Lead a dynamic team and ensure exceptional service in daily operations.
- Company: Join a values-driven company focused on customer loyalty and teamwork.
- Benefits: Competitive salary, company car, generous holiday, and pension scheme.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Make a real impact by leading a branch and enhancing customer experiences.
- Qualifications: Experience in leadership and strong organisational skills required.
Branch Manager – Greenford, UB5 We are looking for a Branch Manager to oversee day-to-day operations across your branch and lead a team to deliver exceptional service.
In this role, you will ensure goods are delivered and collected on time, stock and processes are well controlled, and customers receive a reliable, friendly and efficient service every time.
This role is key to helping us build loyalty in the region and ensuring customers choose us first, more often.
- Branch Manager - Key Responsibilities
- Lead, manage and develop your branch and team
- Oversee warehouse, trade counter and customer service operations
- Deliver goods to customers on time and in full
- Ensure consistently high levels of customer service
- Maintain health & safety, compliance and housekeeping standards
- Plan staffing and resources to meet demand
- Control operational costs while maintaining service
- Resolve customer and operational issues promptly
- Monitor branch performance and drive improvements
- Support local sales activity through excellent service and reliability
- Work closely with the Area Account Manager to support customers commercially and operationally Branch Manager - What We Are Looking For
- Experience in operations, branch or warehouse leadership
- Experience of Microsoft Dynamics 365 (D365) desirable.
- Strong leadership and people management skills
- A hands-on, practical approach
- Excellent organisational skills
- Proven ability to deliver high standards of customer service
- Knowledge of health & safety and operational compliance
- Commercial awareness and cost control experience
- Strong communication and problem-solving skills A full UK driving licence is preferred (some travel within your area may be required). Branch Manager - What We Offer
- Competitive package (salary discussed on application)
- Company car or opt out option
- 25 days holiday, increasing to 30 after 5 years
- Pension scheme and life assurance
- Employee Assistance Programme
- Bike to work scheme
- Supportive, collaborative, values-driven working environment
Branch Manager in Northolt employer: Team CV LTD
As a Warehouse Operative, you will thrive in a dynamic and supportive work environment that prioritises customer satisfaction and teamwork. Our company offers competitive benefits, opportunities for professional growth, and a culture that values open communication and collaboration. Located in a vibrant area, we ensure our employees enjoy a fulfilling work-life balance while contributing to our mission of delivering exceptional service.
