Dutch Speaking Customer Service Representative

A successful operation with sites in the UK and Europe is looking for a Dutch Speaking Customer Service Representative. Reporting into the Customer Services Team Leader, you will provide a courteous, professional, efficient, and reliable first point of contact service. This office based role comes with a salary up to £30,000 per annum, along with a flexible benefits package which includes a pension, 25 days holiday, excellent pension, a discretionary bonus, and other attractive benefits. You will be working 4 days per week at the offices in Chertsey. As Dutch Speaking Customer Service Representative, your responsibilities will include: Processing orders, complaints, returns and credits Maintaining customer accounts Resolving product or service complaints: investigating the cause and offering the best solution to solve the problem, following up to ensure full resolution within agreed SLAs Managing incoming calls and emails Identifying customers needs to ensure complete satisfaction Building and maintaining strong relationships through open communication Supporting Key Account Managers in meeting personal and team sales targets Were looking for a Dutch Speaking Customer Service Representative with the following skills and experience: Proven Customer Service experience Fluent Dutch with excellent English. An additional European Language…