BMS Service Engineer

BMS Service Engineer

Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a BMS Service Engineer, handling service visits and client interactions.
  • Company: Be part of a global leader in building technology with an extensive portfolio.
  • Benefits: Enjoy a competitive salary, company car, paid holidays, and fantastic employee discounts.
  • Why this job: This role offers hands-on experience, career growth, and the chance to make a real impact.
  • Qualifications: Experience with BMS systems, strong troubleshooting skills, and a full UK driving licence required.
  • Other info: Initial interview via Teams, followed by an in-person meeting at the office.

The predicted salary is between 42000 - 84000 £ per year.

Job Description

BMS Service Engineer – London – £70,000\\nAn amazing opportunity has presented itself with one of our key clients for a seasoned BMS Service Engineer to join a global BMS Controls company.\\nAbout the company\\nThe company has by far the largest portfolio of building technology, software and services.\\nThe BMS Service Engineer position\\nIn this role, you will carry out routine BMS service works on a variety of sites, respond to callouts and undertake a variety of small works projects associated with the maintenance of client sites.\\nResponsibilities:\\n * Service Visits: Carry out routine BMS service visits.\\n * Callouts: Respond to BMS callouts.\\n * Support: Assist the maintenance operations team with customer queries.\\n * On-Site Tasks: Review site fault tracker and complete minor tasks where possible.\\n * Reporting: Prepare clear and accurate reports during site visits, including any recommended improvements.\\n * Small Projects: Execute BMS-related small works projects.\\n * Client Interaction: Attend client meetings and maintain regular communication as required.\\nKey Requirements\\n * Tridium AX & N4 Experience prefered but open to ther BMS system experience\\n * Knowledge: In-depth understanding of system controls and operation strategies for the above systems (2 out of 4 is essential).\\n * Technical Skills:\\n * Experience with MCC panels and ability to understand control panel wiring diagrams.\\n * Proficiency with Trend networking (current LAN, Ethernet, BACnet, and LonWorks).\\n * Experience with supervisors like Trend 963 and/or IQvision software.\\n * Understanding of mechanical plant operation and control.\\n * Understanding of electrical systems.\\n * Customer Service: Act as the face of the company.\\n * Full UK Driving License and no criminal record.\\n * Commercial Experience: Experience in environments like hospitals, office blocks, banks, MoD, Police, Home Office.\\nSalary package\\n * Competitive salary circa £70,000, depending on experience\\n * Company car or car allowance circa £6000 per annum.\\n * Paid holidays and sick pay\\n * Fabulous benefits package, pension, life assurance, employee assistance program, employee referral scheme, employee discounts on high street brands\\n * Career development opportunities\\nPerson Profile\\nTo be successful in this role you will provide service support to the internal teams. The ideal candidate will have experience with Trend and Tridium BMS Systems, although Tridium AX and N4 experience will do, possess strong diagnostic and troubleshooting skills, and have a passion for helping customers resolve technical issues.\\nDo you think you could be our next BMS Service Engineer?\\nFor more information on this fantastic opportunity, please call Heather Cole at Team BMS on (phone number removed), or click “Apply now

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Contact Detail:

Team BMS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land BMS Service Engineer

✨Tip Number 1

Familiarise yourself with the specific BMS systems mentioned in the job description, particularly Tridium AX and N4. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your commitment to the role during interviews.

✨Tip Number 2

Prepare to discuss your previous experiences with MCC panels and control panel wiring diagrams. Be ready to share specific examples of how you've successfully tackled similar challenges in past roles, as this will showcase your technical skills effectively.

✨Tip Number 3

Research the company’s portfolio and recent projects. Understanding their work and values will help you align your answers with what they are looking for, making you a more attractive candidate during the interview process.

✨Tip Number 4

Practice your customer service skills, as this role requires you to act as the face of the company. Think of scenarios where you’ve resolved customer issues and be prepared to discuss how you can apply those experiences in this new position.

We think you need these skills to ace BMS Service Engineer

BMS System Knowledge
Tridium AX & N4 Experience
Technical Proficiency with MCC Panels
Control Panel Wiring Diagram Interpretation
Trend Networking (LAN, Ethernet, BACnet, LonWorks)
Experience with Trend 963 and/or IQvision Software
Mechanical Plant Operation Understanding
Electrical Systems Knowledge
Diagnostic and Troubleshooting Skills
Customer Service Orientation
Communication Skills
Report Writing Skills
Project Management for Small Works
Full UK Driving License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience with BMS systems, particularly Tridium AX and N4. Emphasise your technical skills, such as understanding control panel wiring diagrams and proficiency with Trend networking.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to resolve technical issues. Mention specific examples of past experiences where you successfully handled BMS service tasks or projects.

Highlight Relevant Experience: In your application, clearly outline your experience in environments like hospitals or office blocks, as well as any commercial experience. This will demonstrate your capability to work in diverse settings.

Prepare for Interviews: Research common interview questions for BMS Service Engineer roles and prepare your answers. Be ready to discuss your diagnostic and troubleshooting skills, as well as your approach to client interactions.

How to prepare for a job interview at Team BMS

✨Showcase Your Technical Skills

Make sure to highlight your experience with BMS systems, especially Tridium AX and N4. Be prepared to discuss specific projects where you've successfully implemented or troubleshot these systems.

✨Demonstrate Customer Service Experience

Since this role involves client interaction, share examples of how you've effectively communicated with clients in the past. Emphasise your ability to resolve technical issues while maintaining a positive customer relationship.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills. Think of scenarios where you had to diagnose a fault or respond to a callout, and be ready to explain your thought process and actions taken.

✨Research the Company and Its Portfolio

Familiarise yourself with the company's range of building technology and services. Understanding their offerings will help you tailor your responses and show genuine interest in the role and the company.

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