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- Tasks: Manage customer enquiries and enhance their experience with our products.
- Company: Leading hosting provider with a focus on diversity and inclusion.
- Benefits: Flexible working options and a supportive team environment.
- Why this job: Join us to make a real difference in customer satisfaction and drive sales success.
- Qualifications: Strong communication skills and a customer-centric mindset.
The predicted salary is between 30000 - 42000 £ per year.
A leading hosting provider is seeking a Customer Success Sales Advisor in Worcester to manage customer account enquiries and enhance their experience with products. The role involves handling customers primarily via phone, collaborating with teams, and supporting sales targets.
Candidates should have strong communication skills and a customer-centric mindset. The company promotes a diverse and inclusive workplace and offers flexible working options.
Remote Customer Success & Upsell Advisor in Worcester employer: team.blue
Contact Detail:
team.blue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Success & Upsell Advisor in Worcester
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers over the phone, try role-playing with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Remote Customer Success & Upsell Advisor in Worcester
Some tips for your application 🫡
Show Your Customer-Centric Mindset: When writing your application, make sure to highlight your customer-centric approach. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your communication skills and dedication to enhancing customer experiences.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention how your skills align with the role of a Customer Success Sales Advisor and why you’re excited about working with us at StudySmarter.
Be Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points where necessary and avoid jargon. This will help us quickly understand your qualifications and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see more about our company culture and values while you’re at it!
How to prepare for a job interview at team.blue
✨Know the Company Inside Out
Before your interview, do some research on the hosting provider. Understand their products, values, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Success Sales Advisor, strong communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've successfully handled customer enquiries in the past, highlighting your ability to listen and respond effectively.
✨Emphasise Your Customer-Centric Mindset
During the interview, make sure to convey your passion for customer success. Share specific instances where you went above and beyond to enhance a customer's experience. This will demonstrate that you truly understand the importance of putting customers first.
✨Prepare for Team Collaboration Questions
Since the role involves collaborating with teams, be ready to discuss your experiences working in a team environment. Think of examples where you contributed to a team's success or resolved conflicts, as this will show your ability to work well with others.
