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- Tasks: Provide top-notch technical support and troubleshoot server hardware in a dynamic environment.
- Company: Leading UK hosting provider with a commitment to diversity and inclusion.
- Benefits: Comprehensive training, flexible shift patterns, and a supportive team culture.
- Why this job: Join a vibrant team and enhance your skills while making a real difference.
- Qualifications: Experience in data centres and excellent communication skills.
The predicted salary is between 30000 - 42000 £ per year.
A leading hosting provider in the UK is seeking a motivated Technical Support Advisor to join their Network Operations Centre in Reading. This role involves interacting with customers and service providers, troubleshooting server hardware, and conducting maintenance.
Candidates should have data centre experience and strong communication skills. The position offers comprehensive training and a shift pattern after training, ensuring a dynamic working environment. The company values diversity and actively promotes an inclusive workplace.
NOC Technical Support Advisor – Data Centre & Networking in Reading employer: team.blue UK
Contact Detail:
team.blue UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Technical Support Advisor – Data Centre & Networking in Reading
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your troubleshooting skills! Since this role involves server hardware and maintenance, brush up on your technical knowledge. You might even want to simulate some common issues to discuss during your interview.
✨Tip Number 3
Don’t underestimate the power of communication! Prepare to demonstrate your ability to explain complex technical concepts in simple terms. This is key when interacting with customers and service providers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace NOC Technical Support Advisor – Data Centre & Networking in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your data centre experience and any relevant technical skills. We want to see how your background aligns with the role of a Technical Support Advisor, so don’t hold back on showcasing your troubleshooting expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your motivation for joining our Network Operations Centre and how you can contribute to our dynamic team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves interacting with customers and service providers, make sure to demonstrate your strong communication skills in your application. Whether it’s through your CV or cover letter, let us know how you effectively convey technical information.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at team.blue UK
✨Know Your Tech
Brush up on your knowledge of server hardware and networking concepts. Be ready to discuss your previous experience in data centres, as well as any troubleshooting techniques you've used. This will show that you’re not just familiar with the tech but can also apply it practically.
✨Communication is Key
Since this role involves interacting with customers and service providers, practice clear and concise communication. Prepare to demonstrate how you would explain technical issues to non-technical users. Role-playing common scenarios can help you feel more confident.
✨Show Your Problem-Solving Skills
Be prepared to tackle hypothetical troubleshooting scenarios during the interview. Think through your problem-solving process and be ready to articulate it. This will highlight your analytical skills and ability to think on your feet, which are crucial for a Technical Support Advisor.
✨Embrace Diversity
Familiarise yourself with the company’s commitment to diversity and inclusion. Be ready to discuss how you can contribute to an inclusive workplace. Sharing personal experiences or insights on working in diverse teams can resonate well with the interviewers.
