AI ML Platform Lead in Worcester

The most trusted digital enabler, team.blue is a leading digital enabler for companies and entrepreneurs. It serves over 3.3 million customers in Europe and has more than 3,000 experts to support them. Its goal is to shape technology and empower businesses with innovative digital services.

team.blue is an ecosystem of 60+ successful brands working together across 22 European countries to provide its 3.5 million SMB customers with everything they need to succeed online by offering best-in-class expertise and services. team.blue's brands are a mix of traditional hosting businesses that offer services from domain names, email, shared hosting, e-commerce, and server hosting solutions, as well as specialist SaaS providers, adjacent products such as compliance, marketing tools, and team collaboration products. This broad product offering makes it a one-stop partner for online businesses and entrepreneurs across Europe.

We are looking for a highly skilled AI/ML Platform Lead to technically lead our AI & ML Platform Operations team. The ideal candidate will lead the development and maintenance of our enterprise AI & ML platform to serve AI & ML workloads across the group.

• Platform Development
  • Architect and implement infrastructure platforms tailored for AI/ML workloads, focusing on scaling private cloud environments to support high-throughput training, inference, and Agentic workflows and pipelines.
  • Build the Core GenAI application platform powering generative AI use cases across all of the team.blue group.
  • Design and develop scalable services and tools to support GPU-accelerated AI pipelines, leveraging Kubernetes, Python/Go, and observability frameworks.
  • Build and drive adoption of emerging AI/LLMOPs technologies, integrating AI Agents, RAGs, and LLMs using MCP workflows to streamline automation, performance tuning, and large-scale data insights.
  • Drive cross-functional adoption of AI tooling by delivering reusable components and intuitive interfaces, increasing developer productivity through automation, metrics dashboards, and streamlined GenAI integrations.
• Platform Strategy
  • Set the technical roadmap for platform capabilities, balancing innovation with reliability and compliance.
  • Ensure the platform adheres to emerging standards of security, fairness, and explainability for LLM systems.
• Technical Leadership & Mentorship
  • Mentor and collaborate with a multidisciplinary team of network engineers, automation engineers, AI and ML scientists, product managers, and multiple domain experts.
  • Provide technical leadership in operationalizing LLMs in production, including latency management and prompt versioning.
• Solution Development Support
  • Support initiatives in Generative AI systems design, including Retrieval-Augmented Generation (RAG), LLM fine-tuning, semantic search, and multi-modal data processing.
  • Build and optimize ML platform systems for document understanding, vector-based retrieval, and knowledge graph integration.

• 6+ years of hands-on experience building AI & ML platforms and infrastructure, using DevOps, infrastructure tools like Kubernetes, Docker, and Terraform.
• Deep understanding of current AIOps & MLOps practices, deploying and monitoring real-time inference models and ETL pipelines.
• Experience with LLM toolchains such as LangChain, LlamaIndex, or OpenAI APIs.
• Deep understanding of model inference optimization (e.g., quantization, ONNX, streaming).
• Knowledge of RAG systems, vector databases (e.g., Qdrant, Pinecone), LLM inference engines (e.g., vLLM, Tensor-LLM, Ollama).
• Experience operationalizing LLMs in production, including latency management and prompt versioning (e.g., Llama, BERT, Whisper, etc).
• Proficiency in backend development with Python (leveraging frameworks like FastAPI), microservices architecture, and event-driven architecture (e.g., Kafka, SSE, WebSocket).
• Strong problem-solving skills with excellent communication and documentation skills.
• Ability to work collaboratively with cross-functional teams.

At any stage, please be prepared to provide proof of eligibility to work in the country you’re applying for. Unfortunately, we are unable to support relocation packages or sponsorship visas.

At team.blue, our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals.

Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.