At a Glance
- Tasks: Support community-focused customer service and administrative roles across various NSW Government departments.
- Company: Join the NSW Government and make a difference in your community.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Roles available in various locations with potential for career advancement.
- Why this job: Be part of a team that directly impacts the community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 75728 - 82329 £ per year.
NSW Government Admin and Customer Service Jobs To Consider This Week. A current shortlist of NSW Government admin and customer service roles, with application requirements, closing dates and checklist links. This week’s admin and customer service shortlist brings together current roles across NSW Government, with several NSW Police Force opportunities and Department of Communities and Justice roles in correctional centre and client service settings. The list is useful if you are comparing front-facing customer service, general administration, coordination and centre-based support roles. Pay close attention to the location, closing date and document limits, because similar job titles can have different application requirements.
- Customer Service Representative – Lithgow NSW Police Force $75,728 to $82,329 per year. Closing date: Sunday 5 July 2026. The role involves responding to and processing customer enquiries and reports, giving clear information and advice, and escalating matters when judgement or procedure requires it.
- Customer Service Representative – Tuggerah NSW Police Force $75,728 to $82,329 per year. Closing date: Sunday 5 July 2026. The role centres on responding to community enquiries and reports, processing information accurately, providing advice and escalating issues where appropriate.
- Administrative Assistant – Sydney Olympic Park NSW Police Force $75,728 to $82,329 per year. Closing date: Sunday 5 July 2026. The work includes administrative processing, customer and staff support, records handling and helping team members keep operations running efficiently.
- Assistant Centre Admin Officer – Correctional Centres in Bathurst/Lithgow Department of Communities and Justice $75,727 to $82,328 per year. Closing date: Sunday 5 July 2026. These roles provide administrative support in a correctional centre setting, with duties including accurate data entry, customer service, electronic filing and archiving.
- Customer Service Representative – Parramatta NSW Police Force $75,728 to $82,329 per year. Closing date: Sunday 12 July 2026. The position handles urgent and non-urgent contacts and enquiries, provides information and advice in line with legislation, policy or procedures, and escalates issues when required.
- General Administrative Support Officer – Sydney NSW Police Force $75,728 to $82,329 per year. Closing date: Sunday 12 July 2026. The role provides clerical, receptionist and administrative services that help a busy command operate effectively.
- Talent Pool – Administrative Coordinator – Weapons & Ordnance Disposal Unit / Firearms Buyback NSW Police Force $113,574 to $125,720 per year. Closing date: Sunday 12 July 2026. The role oversees administrative and support services so business operations are delivered to agreed standards.
- Assistant Centre Administration Officer – Newcastle, Hunter & Region (Cessnock Correctional Complex) Department of Communities and Justice $75,727 to $82,328 per year. Closing date: Sunday 12 July 2026. The duties include accurate data entry, customer service, electronic filing and archiving.
- Client Service Representative – Sydney – Greater West Department of Communities and Justice $75,728 to $82,329 per year. Closing date: Sunday 12 July 2026. The role provides direct service and support to victims of crime, including giving information, advice and referrals, processing applications for victims support.
Hybrid Admin & Customer Service Roles for NSW Government in Newcastle upon Tyne employer: Team 3Thirty
Working with the NSW Government offers a unique opportunity to contribute to community-focused services while enjoying a supportive and inclusive work culture. Employees benefit from competitive salaries, comprehensive training, and career advancement opportunities, all within a dynamic environment that values integrity and professionalism. With roles located across various regions, including Sydney and Lithgow, staff can enjoy a fulfilling career while making a positive impact in their communities.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Admin & Customer Service Roles for NSW Government in Newcastle upon Tyne
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Team 3Thirty.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Team 3Thirty. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Hybrid Admin & Customer Service Roles for NSW Government in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Team 3Thirty.
How to prepare for a job interview at Team 3Thirty
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Team 3Thirty's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Team 3Thirty offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
