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- Tasks: Lead the build-out and automation of corporate infrastructure while mentoring junior team members.
- Company: Tealium, a leader in real-time Customer Data Platforms with a global presence.
- Benefits: Competitive salary, equity options, flexible time off, and wellness programmes.
- Why this job: Join a dynamic team and make a real impact on innovative AI-driven projects.
- Qualifications: 5 years in desktop/system administration and experience with Apple/Mac device management.
- Other info: Enjoy a remote-first culture with opportunities for professional growth and community involvement.
The predicted salary is between 60000 - 80000 £ per year.
Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. Tealium’s leadership in CDP translates into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.
More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.
What We Are Looking For
We are seeking a highly motivated team member to lead the build-out, securing, and automation of our corporate infrastructure, working closely with our US-based Corporate Infrastructure Manager. The ideal candidate will possess a blend of experience across Apple/Mac device management and support (JAMF, Okta), as well as numerous corporate SaaS applications (Salesforce, G Suite, Atlassian, Glean). The candidate will also have extensive experience in supporting a wide range of (remote) corporate users from developers to sales to executives. The ideal candidate will work 2-3 days in our London office.
Your Day to Day
- Work with the Corporate Infrastructure Manager on project priorities
- Manage and mentor junior team members
- Administer and secure user devices (>550+ users globally)
- Administer SaaS Applications and Integrations (Slack, Okta, Google Suite, Salesforce, Glean, Atlassian, etc)
- Respond to and troubleshoot user requests and issues
- User onboarding and offboarding
- Collaborate with the hardware and facilities administrator for onboarding and offboarding processes
- Support security and data privacy policies and initiatives
- Utilize AI to improve operational functions and end user support
- Prioritize and escalate issues as needed
What You Bring To Tealium
- Bachelor’s degree in a technical field or equivalent
- 5 years of experience in desktop and system administration
- Previous experience with MDM/Jamf setup, implementation, and administration
- Previous experience with identity management (Okta)
- Proven leverage of AI to improve end-user productivity and scale support of corporate infrastructure
- You proactively seek ways to enhance user productivity, provide the necessary data to support these efforts, and implement improvements.
- You proactively look for ways to automate tasks and have users self-serve their needs.
Wage Transparency
This full-time position offers a base salary range of £70,000 to £90,000 annually. The final offer is determined by job-related skills, experience, and qualifications. The role may also be eligible for a performance-based bonus and equity options.
Why You Want To Work Here
- Tealium WOWs (Ways of Work), our award-winning culture that guides how we think, act, and connect together at Tealium
- Mosaic, our commitment to diversity, equity and inclusion in our diverse perspectives and belonging across the US and nearly 20 countries
- Tealium Cares, 15 hours of paid work time for volunteer activities annually
- Tealium Connects (remote-first working), with new hire stipends for home office setup
- Tealium Ownership, equity opportunities for new hires
- Tealium Time, flexible paid time off and extended parental leave
- Healium, health and wellness programs for overall well-being
- Tealium LIFT (Learning is Facilitated at Tealium), with 6,000+ on-demand courses and leadership development
- Health and related benefits programs
Tealium is committed to an inclusive workplace and does not tolerate unlawful discrimination.
Lead, Corporate Infrastructure Administrator (Hybrid - London) employer: Tealium
Contact Detail:
Tealium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead, Corporate Infrastructure Administrator (Hybrid - London)
✨Tip Number 1
Make sure to research Tealium and its culture before your interview. Understanding their WOWs (Ways of Work) will help you connect with the team and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Practice common interview questions related to corporate infrastructure and user support. Be ready to share specific examples of how you've improved productivity or automated tasks in your previous roles—this will demonstrate your proactive approach.
✨Tip Number 3
Network with current or former Tealium employees on LinkedIn. They can provide insider tips about the interview process and what the team values, which could give you an edge over other candidates.
✨Tip Number 4
Apply directly through Tealium's official careers page or LinkedIn profile. This ensures your application is seen by the right people and shows that you're serious about joining their team.
We think you need these skills to ace Lead, Corporate Infrastructure Administrator (Hybrid - London)
Some tips for your application 🫡
Use Our Official Channels: When you're ready to apply, make sure you do it through our official careers page or LinkedIn profile. This way, you can be sure your application is in the right hands and not lost in the void of the internet!
Tailor Your Application: Take a moment to customise your CV and cover letter for the role. Highlight your experience with Apple/Mac device management and SaaS applications, as these are key for us at Tealium. Show us how your skills align with what we're looking for!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for tech and how you’ve used AI to improve user productivity – we love that kind of stuff!
Double-Check Everything: Before hitting that submit button, give your application a thorough once-over. Check for typos, ensure all your details are correct, and make sure you've included everything we need to see. A polished application shows us you care!
How to prepare for a job interview at Tealium
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like JAMF, Okta, and various SaaS applications. Brush up on your experience with Apple/Mac device management and be ready to discuss how you've used these tools to enhance user productivity.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled user issues in the past. Think about specific scenarios where you’ve successfully resolved technical problems or improved processes. This will demonstrate your ability to respond to and troubleshoot user requests effectively.
✨Highlight Your Leadership Experience
Since the role involves managing and mentoring junior team members, be ready to share your leadership experiences. Discuss how you've supported others in their roles and any initiatives you've led that improved team performance or collaboration.
✨Emphasise Your AI Knowledge
Tealium values the use of AI to improve operations, so come prepared to discuss how you've leveraged AI in your previous roles. Share specific examples of how AI has helped you automate tasks or enhance end-user support, showing that you can contribute to their innovative culture.
