Lead, Corporate Infrastructure Administrator (Hybrid - London)

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.

More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.

We are seeking a highly motivated team member to lead the build-out, securing, and automation of our corporate infrastructure, working closely with our US-based Corporate Infrastructure Manager. The ideal candidate will possess a blend of experience across Apple/Mac device management and support (JAMF, Okta), as well as numerous corporate SaaS applications (Salesforce, G Suite, Atlassian, Glean). The candidate will also have extensive experience in supporting a wide range of (remote) corporate users from developers to sales to executives.

Your day to day:

• Work with the Corporate Infrastructure Manager on project priorities
• Manage and mentor junior team members
• Administer and secure user devices (>550+ users globally)
• Administer SaaS Applications and Integrations (Slack, Okta, Google Suite, Salesforce, Glean, Atlassian, etc)
• Respond to and troubleshoot user requests and issues
• User onboarding and offboarding
• Collaborate with the hardware and facilities administrator for onboarding and offboarding processes
• Support security and data privacy policies and initiatives
• Utilize AI to improve operational functions and end user support
• Prioritise and escalate issues as needed

What you bring to Tealium:

• Bachelor’s degree in a technical field or equivalent
• 5 years of experience in desktop and system administration
• Previous experience with MDM/Jamf setup, implementation, and administration
• Previous experience with identity management (Okta)
• Proven leverage of AI to improve end-user productivity and scale support of corporate infrastructure
• You proactively seek ways to enhance user productivity, provide the necessary data to support these efforts, and implement improvements.
• You proactively look for ways to automate tasks and have users self-serve their needs.

In several countries worldwide, including regions within the EMEA and APJ, employers are required or strongly encouraged to include salary ranges in job postings. While requirements vary by location, transparency is a core value at Tealium. We’re committed to providing clear and consistent compensation information to all applicants, regardless of location. This full-time position offers a base salary range of £70,000 to £90,000 annually. The final offer is determined by job-related skills, experience, and qualifications. The role may also be eligible for a performance-based bonus and equity options.

At Tealium, we don’t just offer the ordinary, we provide the extraordinary:

• Tealium WOWs (Ways of Work), our award winning culture is how we think, act and connect together at Tealium
• Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries
• Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually
• Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment
• Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants
• Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays
• Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness
• Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs
• Health and Related Benefits Programs, offering market competitive benefits programs

Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.