SEND Admin Officer in Manchester

Permanent post, 35 hours per week. Salary £26,403 (Grade 4). Start date pending completion of pre‑employment checks.

About the Role

The SEND Admin Officer will support the Additional Support Team by maintaining efficient administration processes. The role requires a proactive, highly organised administrator with strong ICT, communication and interpersonal skills, capable of managing daily administrative operations while delivering excellent service to colleagues, students, parents and external agencies.

Key Responsibilities

• Providing high‑level administrative support to the SEND department
• Maintaining accurate manual and computerised records, producing reports and statistics as required
• Drafting letters and communicating with parents and external agencies
• Collating and analysing data, ensuring adherence to deadlines
• Arranging meetings, coordinating events and taking high‑quality minutes
• Responding independently to correspondence where appropriate
• Supporting pupil welfare, including first aid and liaising with parents (training provided)
• Maintaining effective links with the main school administration team
• Managing stationery supplies and departmental resources
• Using ICT systems such as Word, Excel, databases, e‑mail and internet systems
• Supporting wider school administrative duties, including examination invigilation where appropriate

Essential Skills and Experience

• Outstanding administrator with a proactive and highly organised approach
• Excellent communication and interpersonal skills for both internal and external audiences
• Strong ICT and administrative skills, with the ability to maintain accurate records, produce reports and analyse data
• Experience of managing administrative procedures and ensuring compliance with school policies
• Ability to multitask, prioritise workload and meet deadlines consistently

Benefits

• High quality CPD for all roles
• Bupa Level 1 Health Plan – annual cash back allowance for everyday health care expenses
• Generous Pension Contribution – over 26% for teachers and 15% for support staff
• Good holidays – teachers as per School Teachers’ Pay and Conditions Document; non‑teachers receive 26 days annual leave plus bank holidays, increasing to 31 days with 5 years’ service
• Cycle scheme – save up to 39% on a bike and accessories and get Strava for free
• Employee Assistance Programmes – including access to free counselling and 24/7 helplines
• Credit Union – regular savings, Christmas saving scheme and access to affordable loans
• Flexible working options – we’re happy to talk flexible working where possible
• Mental Health First Aid in every school
• Blue Light Card – discounts on holidays, cars, days out, fashion, gifts, insurance, phones, and many more
• bYond cashback card – spend smarter with a prepaid cashback card for your everyday purchases

Equality Statement

Prospere Learning Trust values diversity and welcomes applications from all candidates, regardless of age, disability, gender reassignment, marital status, pregnancy, race, religion, sex or sexual orientation.

Safeguarding Commitment

All schools within the Trust are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. The recruitment process follows the keeping children safe in education guidance and involves enhanced disclosure checks for all positions.