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- Tasks: Lead and inspire a team while ensuring top-notch customer service at our Sports Centre.
- Company: Join a supportive organisation dedicated to safeguarding and promoting welfare.
- Benefits: Enjoy a generous pension scheme, free sports centre membership, and discounts on courses.
- Other info: Dynamic role with opportunities for professional development and career growth.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Strong communication skills, ability to swim, and a passion for motivating others.
The predicted salary is between 25000 - 30000 £ per year.
Roles and Responsibilities
- Organise and supervise operational staff effectively.
- Maintain the highest levels of customer service.
- Lock/Unlock the Sports Centre.
- Deal with incidents and complaints where necessary.
- Assist Sports Centre Manager with administrative, financial and promotional work.
- Ensure the Health and Safety of all customers and staff.
- Operationally responsible for the safe and effective operation of the swimming pool.
- Carry out inductions and personal training plans if required.
- Willingness to undertake further training as required.
Requirements – Essential
- Ability to lead a team as well as work independently.
- Highly organised with excellent communication skills.
- Ability to motivate and inspire others.
- Ability to swim.
- A commitment to safeguarding and promoting the welfare of children.
Employee Benefits
- Generous Pension Scheme (LGPS or Teachers’ Pension Scheme depending on the role).
- Cyle to Work Salary Sacrifice Scheme.
- Free membership to Anglian Learning Sports Centres.
- 20 percent discount on Anglian Learning Adult Education Courses.
- Professional Development Scheme Policy.
- Employee Assistance Programme.
- Specsavers VDU Vouchers.
- Boots Flu Vouchers.
- Perkbox – access a range of discounts in-store and online at nationwide shops.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our Safer Recruitment processes follows the Keeping Children Safe in Education guidance. Offers of employment may be subject to the following checks (where relevant): Disclosure and Barring Service (DBS) including Children’s Barred List; Medical Clearance; Online checks; Prohibition (teaching roles); Right to work; Satisfactory references; suitability to work with children. You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Duty Manager employer: Teaching vacancies
Contact Detail:
Teaching vacancies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially around leadership and customer service.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for the role shine through. Talk about your experiences in managing teams and how you’ve handled customer complaints effectively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and professional, and it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Leadership Skills: As a Duty Manager, we want to see how you can lead a team. Share examples of when you've successfully organised and motivated others. Highlight your ability to inspire and communicate effectively!
Customer Service is Key: We pride ourselves on maintaining high levels of customer service. Make sure to include any relevant experiences where you've dealt with incidents or complaints, showcasing your problem-solving skills and commitment to customer satisfaction.
Be Organised and Detailed: Being highly organised is essential for this role. When writing your application, pay attention to detail and structure your information clearly. This will reflect your organisational skills and make it easier for us to see your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Teaching vacancies
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Duty Manager. Familiarise yourself with the operational aspects of the Sports Centre, including customer service standards and health and safety protocols. This will help you answer questions confidently and demonstrate your commitment to the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and inspired others. Think about times when you've dealt with incidents or complaints, and be ready to discuss how you handled those situations.
✨Emphasise Communication and Organisation
Excellent communication and organisational skills are key for this role. Be prepared to discuss how you manage your time and communicate with both staff and customers. You might want to share specific strategies you use to keep everything running smoothly, especially during busy periods.
✨Commitment to Safeguarding
Since safeguarding is a priority for the organisation, be ready to talk about your understanding of child welfare and safety practices. Share any relevant training or experiences that highlight your commitment to promoting a safe environment for children and vulnerable adults.