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- Tasks: Provide exceptional support to pupils, teachers, and the school community.
- Company: Eden Boys' School, Bolton - an outstanding Muslim faith-based secondary school.
- Benefits: Join a supportive team in a school with a strong reputation for excellence.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: NVQ Level 1/2 or equivalent, with experience in customer service and administration.
- Other info: Commitment to safeguarding and promoting the welfare of children is essential.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people. The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.
Requirements
- A NVQ Level 1/Level 2 or equivalent qualification.
- Good level of literacy and numeracy skills to GCSE standard or experience in relevant discipline.
- Experience in an administrative/reception role.
- Experience of working within an educational environment.
- Knowledge of IT software packages, e.g. MS Office and databases and its application in schools.
- Understanding of relevant processes and systems in use within schools to deliver effective customer care.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification, Disclosure and Barring Service (DBS), medical, online and social media prohibition from teaching, right to work, satisfactory references, suitability to work with children. You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Customer Service Officer in Bolton employer: Teaching vacancies
Contact Detail:
Teaching vacancies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Officer in Bolton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the school through LinkedIn or social media. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the school's values and mission. Show us how your skills align with their commitment to excellence and safeguarding. We love candidates who resonate with our ethos!
✨Tip Number 3
Practice your customer service scenarios! Think about how you'd handle various situations in a school environment. We want to see your problem-solving skills and how you build relationships with pupils and staff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our amazing team!
We think you need these skills to ace Customer Service Officer in Bolton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Customer Service Officer. We want to see how you can contribute to our exceptional business support service!
Showcase Your Experience: Don’t hold back on sharing your previous experience in administrative or customer service roles, especially within educational environments. We love to see how you've made a difference in past positions!
Highlight Your Skills: Be sure to mention your organisational skills and proficiency with IT software like MS Office. We’re looking for someone who can navigate these tools effectively to support our pupils and teachers.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your application and get you on board with our fantastic team!
How to prepare for a job interview at Teaching vacancies
✨Know Your Stuff
Make sure you’re familiar with the school’s ethos and values. Research Eden Boys' School, Bolton, and understand their commitment to safeguarding and educational excellence. This will show that you’re genuinely interested in being part of their community.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered outstanding customer service. Think about situations where you resolved issues or built relationships, especially in an educational setting, as this will resonate well with the interviewers.
✨Brush Up on IT Skills
Since the role requires knowledge of IT software packages, be ready to discuss your proficiency with tools like MS Office and databases. You might even want to mention any relevant projects where you used these skills effectively.
✨Demonstrate Team Spirit
As a key member of the business support team, it’s crucial to show that you’re a committed team player. Prepare to talk about how you’ve collaborated with others in previous roles and how you can contribute to a positive working environment at the school.
