General Administrator in Barnsley

Location: Barnsley Academy, Farm Road, Barnsley, S70 3DL.

Salary Range: FTE £24,978.00 gross per annum pro rata (actual of £23,762.72).

Contract: Permanent, Full-Time 37.5 hours, Monday to Friday, Term Time + 4 weeks.

Role Overview

We are seeking a highly professional, organised, and self‑motivated General Administrator to join our dedicated team. The role provides comprehensive administrative support across all departments, acting as a central point of contact for staff, students, parents, and external stakeholders. The successful candidate will deliver an exceptional level of service, maintaining high standards of accuracy and confidentiality.

Key Responsibilities

• Warmly welcome visitors, ensuring safeguarding compliance at all times.
• Take incoming calls, directing callers, taking accurate messages, screening and prioritising as needed.
• Liaise with stakeholders including external agencies, parents, and members of the public.
• Maintain a tidy reception area and liaise with the Facilities team to ensure deliveries are distributed promptly.
• Maintain meeting and conference rooms, resetting them after meetings.
• Process and maintain school records and documentation via Arbor MIS.
• Provide basic first aid support to students and staff when required, following academy procedures.
• Prepare letters for parents and support other reception tasks such as photocopying.
• Support the Office Coordinator with day-to-day operational administration tasks.

Essential Skills & Experience

• Reliable, highly motivated and self‑driven.
• Proactive with the ability to use own initiative and problem‑solving skills.
• Experience in reception and/or administrative/customer services work in a busy environment.
• Strong attention to detail, high standards, and pride in work.
• Experience in First Aid or willingness to undertake training.
• Team player with excellent communication and interpersonal skills.
• Ability to maintain positive relationships with all members of the school community.

Benefits

• Highly competitive salary, averaging 5% above national scales.
• Excellent facilities and resources.
• Outstanding professional development programme.
• At least one personal leave day a year.
• Supportive, friendly colleagues committed to professional development.
• Opportunity to become part of one of the largest groups of academies in the country.
• Collaborative work with colleagues in other Yorkshire and United Learning schools.
• Excellent employee benefits including a highly sought-after pension scheme with high employer contributions.
• Access to training through the Apprenticeship Levy.
• Generous staff discount scheme.
• Flexible or part‑time working arrangements available with open and regular conversations about work‑life balance.

Safeguarding and Checking

United Learning is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Employees will, in accordance with statutory guidance, be subject to a comprehensive checking process including an online check, references from current and previous employers, health check, Right to Work verification, an Enhanced DBS check and a further check against the appropriate barred list.