At a Glance
- Tasks: Support daily school operations and ensure smooth communication between staff, students, and parents.
- Company: Join a welcoming school environment dedicated to student welfare.
- Benefits: Part-time role with opportunities for professional development and a supportive team.
- Other info: Dynamic role with potential for permanent position and career growth.
- Why this job: Make a real difference in students' lives while gaining valuable administrative experience.
- Qualifications: Experience with Arbor MIS and strong organisational skills required.
The predicted salary is between 24000 - 28000 € per year.
Location: Birmingham
Salary: Paid To Scale
Contract Type: Part Time
Start Date: 13/04/2026
About the Role
We are seeking a highly organised and proactive Administrative Assistant to join our busy school office team. This is a key role at the heart of the school, supporting daily operations and ensuring smooth communication between staff, students, and parents.
The ideal candidate will have proven experience using the Arbor Management Information System (MIS) and a strong understanding of school administrative processes.
Key Responsibilities
- Daily Office Operations
- Act as the first point of contact for parents, visitors, and pupils, ensuring all safeguarding and sign-in procedures are followed.
- Answer and direct phone calls, respond to emails, and manage general enquiries promptly and professionally.
- Monitor the school inbox and ensure messages are passed to relevant staff members.
- Maintain a tidy, organised, and welcoming reception area.
- Arbor MIS & Data Management
- Record and update student data, including admissions, leavers, contact details, and medical information.
- Take and monitor daily attendance, including late arrivals and absences, and follow up on unexplained absences.
- Generate attendance reports and support interventions for persistent absence.
- Log behaviour incidents, detentions, and communications on Arbor.
- Produce reports for staff and leadership using Arbor data tools.
- Attendance & Safeguarding
- Contact parents/carers regarding pupil absence and maintain accurate communication logs.
- Escalate safeguarding concerns in line with school policies.
- Support the safeguarding team with record-keeping and documentation.
- Always ensure compliance with GDPR and data protection policies.
- Admissions & Student Administration
- Support the admissions process, including managing applications, arranging school tours, and onboarding new pupils.
- Prepare and maintain pupil files (digital and/or paper-based).
- Coordinate student records transfers (CTFs) when pupils join or leave.
- Staff & Leadership Support
- Provide administrative support to senior leaders and teaching staff.
- Prepare letters, reports, and school communications.
- Assist with timetable updates, room bookings, and calendar management.
- Support the organisation of school events, parents’ evenings, and trips.
- Finance & General Administration
- Process payments, trip contributions, and basic finance tasks where required.
- Manage stock and order office supplies.
- Handle incoming and outgoing post.
- Maintain filing systems (electronic and physical).
Essential Requirements
- Previous experience working in a school office environment.
- Strong working knowledge of Arbor MIS.
- Excellent organisational and time management skills.
- High level of accuracy and attention to detail.
- Strong communication and interpersonal skills.
- Ability to manage confidential information appropriately.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
Desirable Skills
- Experience with safeguarding and attendance procedures.
- Familiarity with other school systems and databases.
- First aid qualification (or willingness to train).
What We Offer
- A supportive and welcoming school environment.
- Opportunities for professional development.
- A varied and rewarding role within a dedicated team.
How to Apply
Please apply online or submit your CV and a covering letter outlining your experience and suitability for the role to (url removed).
Closing Date: 08/04/2026
Interview Date: 10/04/2026
We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. An enhanced DBS check will be required for the successful candidate.
All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants.
We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
For details of our privacy policy, please visit the Teaching Personnel website.
School Attendance Officer in Birmingham employer: Teaching Personnel
Teaching Personnel is an excellent employer, offering a supportive and welcoming school environment in Birmingham where you can thrive as a School Attendance Officer. With opportunities for professional development and a dedicated team, you will play a vital role in ensuring the smooth operation of the school while contributing to the welfare of children. The company prioritises employee growth and provides comprehensive training, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land School Attendance Officer in Birmingham
✨Tip Number 1
Get to know the school! Research the school's values, mission, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Reach out to current or former staff members on LinkedIn or through mutual connections. They can provide insider info about the school culture and even give you a heads-up on what the interviewers are looking for.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to school administration and attendance management. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the role and ready to take the next step in your career with us.
We think you need these skills to ace School Attendance Officer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of School Administrative Assistant. Highlight your experience with Arbor MIS and any relevant school administrative processes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the key responsibilities in the job description, and don’t forget to show your enthusiasm for the role.
Be Professional Yet Personable:When writing your application, keep it professional but let your personality shine through. We’re looking for someone who can communicate well with parents, students, and staff, so show us your friendly side while maintaining professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Teaching Personnel
✨Know Your Arbor MIS Inside Out
Since the role requires strong experience with the Arbor Management Information System, make sure you brush up on its features and functionalities. Familiarise yourself with how to record attendance, manage student data, and generate reports, as these will likely come up during your interview.
✨Showcase Your Organisational Skills
As an Administrative Assistant, being organised is key. Prepare examples of how you've managed multiple tasks or projects in the past. Think about specific situations where your attention to detail made a difference, especially in a school environment.
✨Prepare for Safeguarding Questions
Given the importance of safeguarding in schools, be ready to discuss your understanding of safeguarding policies and procedures. Have examples ready that demonstrate your commitment to child welfare and how you've handled sensitive information in previous roles.
✨Practice Your Communication Skills
You'll be the first point of contact for parents and students, so practice clear and professional communication. Consider role-playing common scenarios, like answering phone calls or responding to emails, to ensure you convey confidence and professionalism during the interview.
