At a Glance
- Tasks: Assist members with financial services and ensure smooth operations at the credit union.
- Company: Join a member-owned co-operative dedicated to financial wellbeing in education.
- Benefits: Enjoy competitive pay, annual leave, pension scheme, and learning opportunities.
- Other info: Flexible part-time hours with a supportive team environment.
- Why this job: Make a difference in your community while gaining valuable experience in finance.
- Qualifications: 5 GCSEs including English and Maths, plus customer service or financial experience.
The predicted salary is between 13.45 - 13.45 £ per hour.
LOCATION: Teachers Credit Union Limited, Belfast
HOURS: 22 hours per week (Monday - Thursday 10am - 2pm and Friday 10am - 4pm)
PAY: £13.45 per hour (Real Living Wage)
CONTRACT: Permanent (subject to six-month probationary period)
REPORTING TO: Credit Union Manager
About the Role
Teachers Credit Union Limited is a member-owned financial co-operative serving those employed within the Education & Training Sector in Northern Ireland. We are dedicated to promoting financial wellbeing, encouraging regular saving, and providing affordable and ethical loans to our members. Teachers Credit Union is inviting applications for a Part Time Administrative/Member Services Officer. The successful applicant will be responsible for carrying out a wide range of operational and administrative activities that contribute to the effective running of the credit union, whilst providing an excellent service to members and potential members. This role would suit someone with some financial services experience who is keen to learn, has a flexible mindset regarding their work and would like to work within a small but dedicated team.
Main Duties:
- To deal with credit union members concerning lodgements, withdrawals, loan applications
- To handle incoming calls, emails and general queries
- Opening new member accounts, including collating and filing all relevant documentation
- Process, assess and authorise loans to members (subject to credit union lending policy)
- Maintaining an efficient and well-organised filing system
- Maintain credit union databases to ensure accuracy of information
- Back-office administration and other duties as required
Essential Criteria:
- Minimum of 5 GCSEs, achieving grades C or above, including English and Math
- Minimum of 2 years experience (within the last 5 years) working within the financial services sector OR in an office environment with customer service experience
- Possess excellent communication and interpersonal skills
- Be well organised, efficient and work well as part of a team
- Strong IT skills including a good working knowledge of Microsoft Office
Desirable Criteria:
- Credit Union or retail banking experience
- Willing to progress and undertake training for additional qualifications
We Offer:
- 20 days annual leave plus statutory holidays (pro rata) increasing with length of service.
- Annual pay increases, in line with Real Living Wage
- Final Salary Pension Scheme with generous employer contributions
- Critical Illness Insurance
- Learning and development opportunities
- Free onsite parking
How To Apply
Please visit our website for further information and details on how to apply. Closing date Tuesday 7th July 2026. Teachers Credit Union Ltd is an equal opportunities employer.
Administrative/Member Services Officer in Belfast employer: Teachers Credit Union
Teachers Credit Union Limited is an exceptional employer, offering a supportive work environment in Belfast that prioritises the financial wellbeing of its members and employees alike. With a commitment to professional development, generous benefits including a Final Salary Pension Scheme and annual pay increases, and a flexible part-time schedule, this role provides a meaningful opportunity to contribute to the community while enjoying a balanced work-life dynamic.
