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- Tasks: Assist in running the Sports and Arts Centre, ensuring a smooth experience for visitors.
- Company: Join Northgate High School, a vibrant community focused on leisure and sports.
- Benefits: Enjoy employee discounts, free meals, and access to sports facilities.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Make a difference in your community while gaining valuable experience and skills.
- Qualifications: Customer service skills, team player, and willingness to learn First Aid.
The predicted salary is between 20000 - 25000 £ per year.
Leisure Assistants will undertake a range of general duties under the direction of the Leisure Facilities Letting Manager to assist in the smooth running of the Sports and Arts Centre. Applications are reviewed on a rolling basis and we reserve the right to interview and appoint before the closing date. Early application is advised.
Main Responsibilities:
- Ensure the premises are opened for the start of business and secured at end of shift.
- Act as first point of contact for visitors.
- Greet hirer upon arrival of their session, where this is not possible ensure at least one interaction with hirer each session.
- Administer all aspects of the Centre’s bookings and courses.
- Deal with customer enquiries as appropriate maintaining a high level of customer care.
- Ensure centre is clean and tidy at all times.
- Undertake cleaning duties as directed following health & safety policies and procedures.
- Ensure centre’s equipment is used safely.
- Administer first aid as required.
- Set up and dismantle centre’s equipment in accordance with safety standards.
- Undertake routine maintenance checks of equipment and identify and report repairs.
- Make routine health and safety checks throughout the premises.
- Complete accident/incident reporting records as required.
- Ensure all restricted areas are properly secured and monitored.
- Ensure all check sheets are completed daily.
- Undertake clerical duties as required.
- Record all incidents or concerns via email to the Centre Manager before the end of the shift.
Ideal Candidate:
- Knowledge and skills include providing a customer based service.
- Qualified First Aider or willingness to undergo First Aid Training.
- Experience of interaction with children/students/general public.
- Excellent communication skills.
- Ability to work as part of a team.
- Computer literacy (Word and Excel).
- Good organisational abilities.
- Ability to manage competing demands.
- Ability to take the initiative.
- Flexibility.
Package Description:
Being an employee of Northgate High School allows you access to an Employee Benefits scheme saving you money on many High Street brands, a cycle-to-work scheme, use of the sports facilities, library, and free parking. Hot meals are available on-site during term time. We also offer entry into a competitive Local Government Pension Scheme.
Leisure Assistant employer: Teacheroo
Contact Detail:
Teacheroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant
✨Tip Number 1
Get to know the Leisure Facilities Letting Manager! A quick chat or a friendly email can make you stand out. Show your enthusiasm for the role and ask any questions you might have about the position.
✨Tip Number 2
Be proactive! If you see an opportunity to volunteer or help out at the Sports and Arts Centre, jump on it. This shows initiative and gives you a chance to demonstrate your skills in action.
✨Tip Number 3
Network with current staff or other applicants. They might have insights into the role or the application process that could give you an edge. Plus, it’s always good to have connections in the industry!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest updates and opportunities right there, making it easier for us to connect.
We think you need these skills to ace Leisure Assistant
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to check out our website and get familiar with what we do. Understanding our values and the role of a Leisure Assistant will help you tailor your application to show us why you're a great fit!
Show Off Your Skills: When writing your application, make sure to highlight your customer service experience and any relevant skills. We want to see how your background aligns with the responsibilities of the role, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the position.
Apply Early!: Remember, we review applications on a rolling basis, so the sooner you apply, the better! Don’t wait until the closing date; get your application in through our website and increase your chances of landing an interview.
How to prepare for a job interview at Teacheroo
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Leisure Assistant. Familiarise yourself with tasks like customer interaction, equipment maintenance, and health & safety checks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your experience in providing excellent customer service. Think of specific examples where you've gone above and beyond for customers, as this will demonstrate your suitability for the position.
✨Be Ready for Practical Scenarios
You might be asked how you would handle certain situations, like dealing with a difficult customer or responding to an emergency. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.