ICT Support Technician

ICT Support Technician

Dundee Full-Time 30000 - 42000 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: Provide IT support and troubleshoot tech issues for students and staff.
  • Company: Join the High School of Dundee, a vibrant educational community.
  • Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
  • Why this job: Make a difference in students' learning experiences through technology.
  • Qualifications: Basic IT skills and a passion for helping others.
  • Other info: Opportunity for growth in a dynamic school setting.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

Package Description:

The School has an exciting opportunity for an IT Support Technician.

Please see the job description attached for full details of the role. 

Interested candidates are welcome to make informal enquiries in advance of the closing date. Please email wwilson@highschoolofdundee.org.uk General enquiries should be emailed to hr@highschoolofdundee.org.uk . 

Closing date is 9 October 2025.

Interviews will take place in person at The High School of Dundee on 20th & 21st October 2025.

To apply the following should be submitted via the High School of Dundee recruitment portal: 

  • A one-page covering letter address to the Director of ICT demonstrating how your knowledge, skills and experience meet the requirements of the role and why you are interested in working at the High School of Dundee
  • CV
  • Online Application Form 

About the High School of Dundee

At the High School of Dundee, our unique location in the heart of the city is a major strength, helping our pupils feel connected to the real world, creating fully rounded and grounded young people. The school currently  has over 900 pupils, from age 3-18, who divide their time between our main city centre campus  and our extensive sports facility, Mayfield.

Our approach is built on a profound belief that if young people are valued, supported known, and engaged in their learning, they can achieve amazing things. We have a long track record of outstanding exam results, which we owe to our rigorous approach, expertise built up over many years and a genuine desire to see our pupils realise their potential.

In our Primary School, the children work daily on the crucial building blocks of literacy and numeracy, but the focus is also on making learning fun, engaging and wide-ranging.   And in the Senior Years, choice is paramount. In S3, our pupils can choose eight subjects to focus on, while in S5 they can select from 25 subjects at Higher level. At Advanced Higher, 23 subjects are available.

The timetabling of exciting new interdisciplinary STEM Innovation and Business Enterprise courses, in addition to computer science for all, has embedded Future Skills into our curriculum. In tandem, the development of partnerships with local businesses is allowing us to provide real world learning opportunities which further enriches our pupils’ learning.

A focus on the essential importance of Pastoral Care and on encouraging all pupils to make the most of the opportunities presented by our vibrant and extensive co-curriculum, helps create an environment in which the School’s Core Values are ever-present and where the desire to learn, support one another and grow is embraced by all.   

ICT Support Technician employer: Teacheroo

The High School of Dundee is an exceptional employer, offering a vibrant work culture that prioritises the growth and development of its staff. Located in the heart of the city, the school provides unique opportunities for ICT Support Technicians to engage with a diverse community of over 900 pupils, fostering a supportive environment where innovation and collaboration thrive. With a strong emphasis on professional development and a commitment to excellence in education, employees can expect meaningful and rewarding experiences while contributing to the success of future generations.
T

Contact Detail:

Teacheroo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ICT Support Technician

✨Tip Number 1

Get to know the school! Research the High School of Dundee and its values. This will help you tailor your conversations during informal enquiries and interviews, showing that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice makes perfect! Before your interview, run through common ICT support scenarios or questions with a friend. This will boost your confidence and help you articulate your skills clearly when it matters most.

✨Tip Number 3

Network like a pro! Connect with current or former staff at the High School of Dundee on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge over other candidates.

✨Tip Number 4

Don’t forget to apply through our website! Make sure your online application is spot on, with a killer covering letter that highlights your passion for ICT support and how you can contribute to the school's mission.

We think you need these skills to ace ICT Support Technician

IT Support
Technical Troubleshooting
Customer Service
Network Configuration
Hardware Maintenance
Software Installation
Problem-Solving Skills
Communication Skills
Time Management
Team Collaboration
Adaptability
Attention to Detail

Some tips for your application 🫡

Craft a Stellar Covering Letter: Your covering letter is your chance to shine! Make sure to address it to the Director of ICT and clearly demonstrate how your skills and experience align with the role. Show us why you’re excited about working at the High School of Dundee!

Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight the relevant experience and skills that match the job description. We want to see how you can contribute to our team, so make it personal and specific.

Follow the Application Process: Make sure to apply through our recruitment portal as specified. It’s super important to follow the instructions carefully, so we can easily find your application and get back to you!

Ask Questions if You Need To: If you have any questions about the role or the application process, don’t hesitate to reach out! We’re here to help, so feel free to drop an email to the provided contacts before the closing date.

How to prepare for a job interview at Teacheroo

✨Know Your Tech Inside Out

As an ICT Support Technician, you’ll need to demonstrate your technical knowledge. Brush up on common issues and solutions related to hardware and software that schools typically face. Be ready to discuss your experience with troubleshooting and any relevant technologies.

✨Tailor Your Cover Letter

When writing your cover letter, make sure to highlight how your skills align with the specific needs of the High School of Dundee. Mention any previous experience in educational settings or similar environments, and express your enthusiasm for contributing to their mission of supporting young learners.

✨Prepare for Scenario Questions

Expect to be asked how you would handle specific situations, such as a student experiencing technical difficulties during a lesson. Think through potential scenarios and prepare clear, concise responses that showcase your problem-solving skills and ability to remain calm under pressure.

✨Show Your Passion for Education

The High School of Dundee values a supportive learning environment. During the interview, share why you’re passionate about working in education and how you can contribute to creating a positive atmosphere for both staff and students. This will help you stand out as a candidate who truly cares about the role.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>