At a Glance
- Tasks: Support daily school operations, communicate with parents and maintain records.
- Company: Vibrant inner-city school in Cardiff focused on student success.
- Benefits: Competitive pay, 24/7 consultant support, CPD courses, and referral bonuses.
- Other info: Dynamic environment with opportunities for professional growth.
- Why this job: Join a diverse community and make a real difference in students' lives.
- Qualifications: Previous school admin experience and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Administrator with previous school-based experience? Do you have excellent communication skills and the ability to build positive relationships with parents, pupils and staff? Are you organised, resilient and able to thrive in a busy secondary school environment?
This vibrant and diverse school community is committed to supporting every student to achieve their full potential, creating an inclusive learning environment where strong relationships and effective communication are at the heart of daily school life.
The school is looking to take on a full-time Administrator with an immediate start available. The successful Administrator will play a key role within the school office, supporting the day-to-day running of administrative processes, communicating with parents and pupils, maintaining accurate records and providing excellent customer service within a fast-paced and sometimes challenging school setting.
The successful Administrator will have:
- Previous school administration experience
- Experience using school management systems such as SIMS is desirable
- Excellent communication and interpersonal skills
- Strong organisational and time management abilities
- Confidence when liaising with parents, pupils and external agencies
- A professional, adaptable and proactive approach
In return for the above you can expect to receive:
- A dedicated team of consultants available 24/7 to help you with the easy onboarding process
- Guaranteed Payment Scheme (Terms and Conditions apply)
- CPD Courses and certificates as part of the My-Progression channel
- Market leading rates of pay
- TeacherActive Referral Scheme – Receive up to £100 when you refer a friend (Terms and Conditions apply)
Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard earned cash.
TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. We are committed to safeguarding and compliance across all placements.
Adminstrator in Cardiff employer: TeacherActive
TeacherActive is an exceptional employer, offering a supportive and inclusive work environment within a vibrant inner-city school in Cardiff. With a strong commitment to professional development, employees benefit from continuous training opportunities and a dedicated team available 24/7 to assist with onboarding. The school fosters positive relationships among staff, parents, and pupils, ensuring that every member of the community feels valued and empowered to contribute to the success of its students.
StudySmarter Expert Advice🤫
We think this is how you could land Adminstrator in Cardiff
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at TeacherActive. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like TeacherActive before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Adminstrator in Cardiff
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to TeacherActive:Your cover letter is your chance to shine! Tell us why you want to work at TeacherActive specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at TeacherActive!
How to prepare for a job interview at TeacherActive
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
