At a Glance
- Tasks: Be the friendly face of our school, managing reception and supporting office operations.
- Company: Join a thriving primary school with a strong community ethos.
- Benefits: Competitive salary, ongoing training, and a supportive work environment.
- Other info: Enjoy a varied role with opportunities for personal and professional growth.
- Why this job: Make a real impact in a welcoming school while developing your skills.
- Qualifications: Experience in administration or reception, plus great communication skills.
Reception and Office Administrator
Start Date: September 2026
Salary: £26,824 - £28,142
Hours: 37 hours per week, 8:00am - 4:00pm, Term Time Only plus INSET Days
Are you an experienced Reception and Office Administrator looking to play a key role within a busy and welcoming school environment? Do you pride yourself on delivering excellent customer service and creating a positive first impression for visitors, parents and pupils? Are you organised, proactive and able to manage a varied workload with confidence and professionalism?
A thriving and inclusive primary school is seeking to appoint a dedicated Reception and Office Administrator to join its friendly and supportive team from September 2026. The school prides itself on its strong community ethos, commitment to pupil wellbeing and positive relationships with families, creating a welcoming environment for both staff and visitors.
This full-time Reception and Office Administrator role is a varied and rewarding position at the heart of the school. As the face of the school, you will be the first point of contact for pupils, parents, visitors and external agencies, ensuring a professional and friendly reception service at all times. Alongside reception duties, you will support the smooth running of the school office, coordinate resources, assist with administrative processes and maintain compliance and asset management systems. Training and ongoing support will be provided.
The successful Reception and Office Administrator will have:
- Recent and relevant experience in school administration and/or reception work
- A First Aid qualification or willingness to undertake training
- Competence using Microsoft Office applications including Word, Excel and Outlook
- Excellent communication and customer service skills with a professional telephone manner
- Experience building positive relationships with staff, pupils, parents and external stakeholders
- High levels of accuracy, organisation and attention to detail
- The ability to remain calm, professional and effective when working under pressure
- A good standard of education, including GCSE English and Mathematics (or equivalent)
In return, you will receive:
- The opportunity to work within a supportive and welcoming school community
- Ongoing training and development opportunities
- A varied and rewarding role with responsibility and autonomy
- A positive working environment where staff wellbeing is valued
- The chance to make a meaningful contribution to the day-to-day life of the school
Safeguarding Statement: The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. This post is subject to an enhanced DBS check, satisfactory references, medical clearance and all safer recruitment procedures.
Equality, Diversity and Inclusion: The school is proud to be a welcoming and diverse community where everyone is valued and respected. Applications are welcomed from candidates of all backgrounds and the school is committed to providing equality of opportunity for all. Prospective applicants are strongly encouraged to arrange a visit to the school.
Receptionist / Administrator in Bristol employer: TeacherActive
Join a thriving and inclusive primary school as a Reception and Office Administrator, where you will be part of a supportive community dedicated to pupil wellbeing and positive relationships. Enjoy a rewarding role with ongoing training opportunities, a focus on staff wellbeing, and the chance to make a meaningful impact in the lives of students and families. This is an excellent opportunity for those seeking a fulfilling career in education within a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Administrator in Bristol
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at TeacherActive. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like TeacherActive before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist / Administrator in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to TeacherActive:Your cover letter is your chance to shine! Tell us why you want to work at TeacherActive specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at TeacherActive!
How to prepare for a job interview at TeacherActive
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
