Service Leader - Hourly
Service Leader - Hourly

Service Leader - Hourly

Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and support management.
  • Company: Join Welcome Break, a top UK motorway service operator with popular brands.
  • Benefits: Earn up to £13.21ph plus meal allowance and enjoy employee discounts.
  • Why this job: Kickstart your management career with flexible hours and growth opportunities.
  • Qualifications: Previous experience in retail or catering as a Team Leader is preferred.
  • Other info: Immediate start available with training programmes for career progression.

Welcome Break, PIZZAEXPRESS, OXFORD, OX331LJ

Location: Oxford, Waterstock, Headington, United Kingdom, OX33 1LJ

Job ID: 127013

Team: PizzaExpress (TMPX)

Job Type: Permanent

Immediate start and flexible full and part-time positions available.

Pay: Up to £13.21ph plus £10 on shift meal allowance.

Are you ready to lead a team? We are on the lookout for the next generation of supervisors to work with our management teams to support and motivate our teams to ensure our customers are well looked after.

Key Responsibilities and Qualifications
  • Have some prior experience working in retail or catering as a Team Leader or supervisor.
  • Be passionate about delivering exceptional customer service.
  • Have ambition to go far in your management career.
Key Benefits
  • £10 on shift meal allowance.
  • Flexible working patterns to fit your lifestyle.
  • Immediate start in customer service roles and overtime available.
  • Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express).
  • My Welcome Break discounts – savings at hundreds of retailers.
  • Incentive Schemes.
  • Career progression from Supervisor to Store Management through training programmes.
  • Holiday entitlement that increases with service.
  • Cycle to work scheme.
  • Free onsite parking.
  • Uniform provided.

About Welcome Break

Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customers. At our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands. What might surprise you is that we are all one team – even with different uniforms, everyone works for Welcome Break.

Service Leader - Hourly employer: TE Meetup

Welcome Break is an exceptional employer that prioritises employee well-being and career growth, offering flexible working patterns and a generous £10 meal allowance on shifts. With a vibrant work culture that fosters teamwork across various well-known brands, employees enjoy significant discounts, comprehensive training programmes for career advancement, and increasing holiday entitlement with service, making it an ideal place for those looking to thrive in the hospitality sector.
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Contact Detail:

TE Meetup Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Leader - Hourly

✨Tip Number 1

Get to know the company culture! Before your interview, check out Welcome Break's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.

✨Tip Number 2

Practice your customer service scenarios! Since this role is all about leading a team and ensuring customers are well looked after, think of examples from your past experiences where you’ve gone above and beyond for customers.

✨Tip Number 3

Dress the part! Even if it’s a casual interview, looking smart shows you mean business. Plus, it gives a great first impression that you’re ready to lead a team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us at StudySmarter.

We think you need these skills to ace Service Leader - Hourly

Team Leadership
Customer Service
Motivational Skills
Retail Experience
Catering Experience
Ambition
Communication Skills
Flexibility
Time Management
Problem-Solving Skills
Training and Development
Career Progression Awareness

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers happy and that you're excited about the opportunity to lead a team.

Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or catering. We love seeing how your past roles have prepared you for this position, so don’t be shy about sharing those stories!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. A well-structured application can really make you stand out!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!

How to prepare for a job interview at TE Meetup

✨Know the Company

Before your interview, take some time to research Welcome Break and their brands. Understand their values, mission, and what makes them stand out in the service industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Service Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your passion for customer service and how you can inspire others to deliver exceptional experiences.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you had to handle difficult customers or make quick decisions. Practising these scenarios will help you articulate your thought process during the interview.

✨Dress the Part

Even though the role is in a casual environment, dressing smartly for your interview shows professionalism. Aim for a neat and tidy appearance that reflects the brand's image. It sets a positive tone and demonstrates that you take the opportunity seriously.

Service Leader - Hourly
TE Meetup
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