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- Tasks: Lead a team to deliver exceptional customer service and support management.
- Company: Join Welcome Break, a top motorway service operator in the UK.
- Benefits: Earn up to £13.21ph, enjoy employee discounts, and free parking.
- Why this job: Kickstart your management career with fantastic training and growth opportunities.
- Qualifications: Previous retail or catering experience and a passion for customer service.
- Other info: Flexible full-time or part-time positions available with great team culture.
The predicted salary is between 10 - 16 £ per hour.
Location: Lisburn, County Down, BT27 5SG, United Kingdom
Job ID: 127409
Team: Burger King (TMBK)
Job Type: Permanent
Immediate start and full-time or part-time flexible positions available
Pay up to £13.21ph
Fantastic Benefits, Free Parking & Great Career Opportunities
Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, M&S, Chick-Fil-A, Chopstix, Lavazza, and Greggs.
Are you ready to lead a team? We are always on the lookout for our next generation of supervisor to work with our management teams to support and motivate our teams to ensure that our customers are well looked after.
A Supervisor Would Ideally:
- Have some prior experience working in retail or catering as a Team Member or supervisor
- Be passionate about delivering exceptional customer service
- Have ambition to go far in their management career
Key Benefits For a Supervisor:
- Employee discounts
- My Welcome Break discounts - savings at hundreds of retailers
- Incentive Schemes (run throughout the year)
- Career progression and brilliant training programmes
- Holiday entitlement increases with service
- Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes including ebikes
- Free onsite parking
- Uniform provided
About Welcome Break:
Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Service Leader - Hourly in Lisburn employer: TE Meetup
Contact Detail:
TE Meetup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader - Hourly in Lisburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Welcome Break and their brands. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in retail or catering.
✨Tip Number 3
Show your passion! When you're chatting with the hiring team, let them know how much you love delivering exceptional customer service. Share specific examples from your past roles to really make an impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and can set you apart from other candidates.
We think you need these skills to ace Service Leader - Hourly in Lisburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Service Leader role. Highlight any previous retail or catering experience, especially if you've led a team before. We want to see how you can bring your passion for customer service to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're excited about the opportunity at Welcome Break and how your ambitions align with our values. Keep it friendly and professional – we love a bit of personality!
Showcase Your Leadership Skills: In your application, don’t forget to mention any leadership experiences you’ve had, whether in a work setting or elsewhere. We’re looking for someone who can motivate and support a team, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our fantastic benefits. We can’t wait to hear from you!
How to prepare for a job interview at TE Meetup
✨Know the Brand
Before your interview, take some time to research Welcome Break and its various brands. Understanding their values and customer service approach will help you align your answers with what they’re looking for in a Service Leader.
✨Showcase Your Experience
Be ready to discuss your previous experience in retail or catering. Highlight specific examples where you’ve led a team or provided exceptional customer service. This will demonstrate your capability to step into a supervisory role.
✨Demonstrate Passion for Customer Service
During the interview, express your enthusiasm for delivering outstanding customer experiences. Share stories that illustrate your commitment to customer satisfaction, as this is crucial for a Service Leader position.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers.
