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- Tasks: Lead and inspire a team to deliver amazing customer service across various outlets.
- Company: Join Welcome Break, a top motorway service operator with well-known brands.
- Benefits: Earn up to £13.21ph, enjoy discounts, free parking, and career growth.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Retail or catering experience and a passion for exceptional service.
- Other info: Flexible hours, training programmes, and a supportive work environment.
The predicted salary is between 11 - 14 £ per hour.
Location: Lisburn, County Down, BT27 5SE, United Kingdom.
Job ID: 125842 | Team: Greggs (TMGR) | Job Type: Permanent
Immediate start and full‑time or part‑time flexible positions available. Pay up to £13.21ph. Fantastic Benefits, Free Parking & Great Career Opportunities.
Key Responsibilities- Lead and motivate Team Members to deliver superb customer service consistently round the clock.
- Work with management teams to support and motivate teams to ensure customers are well looked after.
- Oversee operations across forecourt, shop, bakery, fast‑food outlets, etc.
- Have prior experience working in retail or catering as a Team Member or supervisor.
- Be passionate about delivering exceptional customer service.
- Have ambition to progress in management career.
- Employee discounts (25% off on onsite Subway, Burger King, Costa, Chopstix, etc.)
- My Welcome Break discounts – savings at hundreds of retailers.
- Incentive schemes running throughout the year.
- Career progression and training programmes.
- Holiday entitlement increasing with service.
- Cycle to work scheme – salary sacrifice allowing savings on bikes including e‑bikes.
- Free onsite parking.
- Uniform provided.
About Welcome Break: Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break you will recognise familiar brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express, Burger King, and hotels under the Ramada and Days Inn brands. All staff work together as one team, despite different uniforms.
Service Leader in Lisburn employer: TE Meetup
Contact Detail:
TE Meetup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader in Lisburn
✨Tip Number 1
Get to know the company! Research Welcome Break and its brands like Greggs, Subway, and Burger King. Understanding their values and customer service approach will help you stand out in interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Service Leader.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you led a team or handled customer service challenges. This will show your passion for delivering exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and benefits that come with working at Welcome Break.
We think you need these skills to ace Service Leader in Lisburn
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about delivering a great experience for our customers!
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or catering. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with Welcome Break!
How to prepare for a job interview at TE Meetup
✨Know the Company Inside Out
Before your interview, take some time to research Welcome Break. Familiarise yourself with their brands, values, and what they stand for. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Service Leader, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you motivated your team to deliver great service, as this will resonate well with the interviewers.
✨Demonstrate Leadership Qualities
Think about times when you led a team or took initiative in a challenging situation. Be ready to discuss your leadership style and how you inspire and motivate others. This is crucial for a supervisory role, so make sure to convey your passion for leading teams.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and career progression opportunities at Welcome Break. This shows that you’re not just interested in the job, but also in how you can grow within the company.
