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- Tasks: Enhance customer delivery and service metrics while collaborating with various teams.
- Company: Dynamic company focused on supply chain excellence and customer satisfaction.
- Benefits: Competitive salary, performance bonuses, health incentives, and community engagement opportunities.
- Other info: Flexible work environment with opportunities for personal and professional growth.
- Why this job: Join a team that drives impactful improvements in supply chain processes.
- Qualifications: Experience in supply chain and strong communication skills are essential.
The predicted salary is between 45000 - 55000 ÂŁ per year.
Responsibilities
- Sustain & improve On Time delivery and service level metrics for key customers in scope.
- Generate and maintain performance key metrics.
- Monitor on a regular basis (weekly) the evolution of late & future late order lines, initiating any preventive and corrective action with any stakeholder upstream (TESOG Planning, Distribution Center / GLOG organization, Manufacturing Planning, Demand Management, etc.), in good collaboration with Customer Service teams involved.
- Ensure/execute the monthly/quarterly OTD performance reconciliation and collaboration activities with customers (roughly 20% of total time).
- Participate, in collaboration with stakeholders, to the continuous improvement of the following key processes:
- Order-to-cash processes
- Product & Production Planning
- Logistics Processes (Distribution Centers and Transportation)
- Demand Management and S&OP
Qualifications
- Any relevant higher grade education in Business Administration, Supply Chain, Operations.
- Very significant & successful experience in various areas of the
Customer Excellence & Supply Chain Specialist (f/m/d) in Chew Magna employer: TE Connectivity
Contact Detail:
TE Connectivity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Excellence & Supply Chain Specialist (f/m/d) in Chew Magna
✨Tip Number 1
Network like a pro! Reach out to your connections in the supply chain and customer service sectors. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s supply chain processes. Show us you understand their challenges and how you can help improve their On Time delivery metrics. Tailor your examples to highlight your problem-solving skills!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or call can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Practice your negotiation skills! Whether it’s discussing salary or project management strategies, being able to communicate effectively will set you apart. Remember, we want someone who can manage diverse teams and drive results!
We think you need these skills to ace Customer Excellence & Supply Chain Specialist (f/m/d) in Chew Magna
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Excellence & Supply Chain Specialist. Highlight your experience in supply chain management and customer service, and don’t forget to mention any relevant projects you've worked on!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific skills like your analytical abilities and experience with SAP, and show us how you can contribute to our team.
Showcase Your Communication Skills: Since this role involves a lot of collaboration, make sure to highlight your communication skills in your application. Share examples of how you've successfully worked with diverse teams or managed sensitive interactions in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TE Connectivity
✨Know Your Metrics
Familiarise yourself with key performance metrics related to On Time Delivery (OTD) and service levels. Be ready to discuss how you've improved these metrics in past roles, as this will show your understanding of the importance of data in supply chain management.
✨Showcase Your Collaboration Skills
Prepare examples that highlight your ability to work with various stakeholders, such as Customer Service teams and Planning departments. Emphasise your experience in coordinating efforts across different teams to resolve issues and improve processes.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in supply chain or logistics and how you tackled them. Be ready to explain your thought process and the steps you took to implement solutions, especially in high-pressure situations.
✨Brush Up on Technical Skills
Make sure you're comfortable discussing tools like Excel, SAP, and any project management software you've used. Being able to talk about how you've utilised these tools to manage supply chain processes will give you an edge in the interview.