Quality Manager

Quality Manager

Hastings Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of Quality Engineers to ensure top-notch quality standards.
  • Company: Join TE Connectivity, a global leader in industrial technology and connectivity solutions.
  • Benefits: Enjoy competitive salary, performance bonuses, health incentives, and community outreach programs.
  • Why this job: Make a real impact in a growing site while fostering a customer-focused culture.
  • Qualifications: 5+ years in Quality Assurance, with 2+ years in management; Lean/Six Sigma experience preferred.
  • Other info: Work in a diverse environment with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Why you should join:

This role will be leading and managing a team of around 8 Quality Engineers alongside managing and supporting an inspection team. You will be responsible for ensuring the Hastings site is adhering to all regulatory standards (for quality) and driving quality improvements across all our production areas. Hastings includes machining, moulding, plating and assembly meaning the Quality and Manufacturing Engineering teams can investigate and improve processes from Raw material right up to parts delivery. You’ll be supported by the global TE function and have a real opportunity to make a difference at a growing site.

Plant Quality Management for an Aerospace, Defence and Marine Connectors site, responsible for:

  • Quality Management System:
    • Support and enhance the quality management system to meet and maintain requirements of AS9100
    • Ensure the appropriate quality processes are in place and are effective to meet customer needs and regulatory requirements.
    • Use lean management and process management to build on the quality system
  • Customer communications
    • Act as key point of contact for critical customer quality escalations, supporting customer visits and visiting customers directly on an ad-hoc basis
    • Audit and review 8D customer complaint resolutions completed by the quality team (and supported by other functions)
    • Manage high level customer complaints or issues (including NOEs/NOSPs) and provide feedback to senior leadership as required
  • Continuous improvement & Cost of Poor Quality (CoPQ) focus
    • Work with the quality team and supporting functions (Operations, Design, Manufacturing Engineering) to drive continuous improvement & CoPQ improvement initiatives throughout all manufacturing processes
  • Partner with the central Supplier Quality and Strategic Sourcing teams to provide prompt and clear feedback on all supplier driven quality concerns.
  • Support with supplier audits on an ad-hoc basis
  • Quality Control & Inspection
    • Manage the in-line inspection teams controlling the quality of components through Incoming Goods and First Article Inspections
    • Drive reduction and quick resolution of blocked stock (MRB) to release back to production whilst resolving underlying root cause
  • Own leadership and guidance of site Quality teams on matters such as compliance and industry best practices

Lead the development of a strong customer-focused culture throughout the organization

What your background should look like:

  • Minimum 5 years experience in Quality Assurance and control
  • Minimum 2 years experience in management role
  • Demonstrated experience in driving change using LEAN concepts, ensure there is a strong quality organisation in place to support the business and deliver global local objectives
  • Working knowledge of Lean/Six Sigma experience required, SSGB or SSBB preferred
  • Proven experience driving change across multiple function
  • Proven leadership and management skills with the ability to optimise team performance and development
  • Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers
  • Excellent communication, negotiation and influencing skills
  • Results orientated with the ability to plan and deliver against project deadlines
  • Commercially and financially astute

Building Effective Teams

Managing and Measuring Work

Motivating Others

SET : Strategy, Execution, Talent (for managers)

ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter).

WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations – the well-being of our employees is our top priority!

• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Location:

HASTINGS, ESX, GB, TN38 9RF

City: HASTINGS

State: ESX

Country/Region: GB

Travel: Less than 10%

Requisition ID: 138570

Alternative Locations:

Function: Quality

Job Segment: Lean Six Sigma, Quality Manager, Manufacturing Engineer, Six Sigma, Compliance, Management, Quality, Engineering, Legal

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Quality Manager employer: TE Connectivity Corporation

At TE Connectivity, we pride ourselves on fostering a dynamic work environment where innovation and collaboration thrive. As a Quality Manager in Hastings, you will lead a dedicated team while benefiting from our commitment to employee growth through comprehensive training and development programmes. With competitive salaries, performance-based bonuses, and a strong focus on health and wellness, TE Connectivity is an exceptional employer dedicated to creating a safer and more connected world.
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Contact Detail:

TE Connectivity Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Manager

✨Tip Number 1

Familiarise yourself with the AS9100 quality management system, as this is crucial for the role. Understanding its requirements will not only help you in interviews but also demonstrate your commitment to quality standards.

✨Tip Number 2

Showcase your experience with Lean and Six Sigma methodologies. Be prepared to discuss specific examples of how you've implemented these concepts to drive quality improvements in previous roles.

✨Tip Number 3

Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Focus on how you motivated others and optimised team performance to achieve quality objectives.

✨Tip Number 4

Research TE Connectivity and their commitment to quality and innovation. Being knowledgeable about the company’s values and recent developments will help you stand out during the interview process.

We think you need these skills to ace Quality Manager

Quality Management Systems
AS9100 Standards
Lean Management
Six Sigma (SSGB or SSBB)
Continuous Improvement
Root Cause Analysis
Customer Relationship Management
Audit and Compliance
Team Leadership
Stakeholder Engagement
Communication Skills
Negotiation Skills
Project Management
Data Analysis
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Quality Assurance and management. Emphasise your leadership skills and any specific achievements related to quality improvements, especially using LEAN concepts.

Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about quality management and how your background aligns with the role at TE Connectivity. Mention specific experiences that demonstrate your ability to drive change and manage teams effectively.

Highlight Relevant Skills: Clearly outline your skills in Lean/Six Sigma methodologies and any certifications you hold. Discuss your experience in managing customer communications and resolving quality issues, as these are key aspects of the role.

Showcase Continuous Improvement Initiatives: Provide examples of past projects where you successfully implemented continuous improvement initiatives. Detail the impact these had on quality control and overall production efficiency, as this will resonate well with the hiring team.

How to prepare for a job interview at TE Connectivity Corporation

✨Understand Quality Management Systems

Familiarise yourself with AS9100 and other relevant quality management standards. Be prepared to discuss how you have implemented or improved quality systems in your previous roles.

✨Showcase Your Leadership Skills

As a Quality Manager, you'll be leading a team. Highlight your experience in managing teams, driving change, and optimising performance. Use specific examples to demonstrate your leadership style.

✨Prepare for Customer Interaction Scenarios

Since you'll act as a key point of contact for customer quality escalations, think of examples where you've successfully managed customer complaints or issues. Be ready to discuss your approach to maintaining strong customer relationships.

✨Emphasise Continuous Improvement Experience

Discuss your experience with Lean and Six Sigma methodologies. Prepare to share specific initiatives you've led that resulted in quality improvements or cost reductions, showcasing your results-oriented mindset.

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