At a Glance
- Tasks: Join our Board to shape the future of housing standards and governance.
- Company: The New Homes Ombudsman Service, dedicated to improving consumer outcomes in the housing sector.
- Benefits: Make a real impact while contributing to fair housing practices and corporate governance.
- Other info: Flexible commitment of around 10 days per year with opportunities for diverse representation.
- Why this job: Be part of a mission-driven organisation that champions equality and inclusion.
- Qualifications: Senior leadership experience with strong strategic thinking and communication skills.
The predicted salary is between 75000 - 81000 £ per year.
The New Homes Ombudsman Service (NHOS) was established in 2022 to provide independent redress for purchasers of new homes across the UK.
We investigate unresolved complaints, promote fair outcomes for consumers and developers, and identify opportunities to improve quality and standards across the new homes sector.
NHOS currently provides redress services for developers signed up to the New Homes Quality Code, covering more than 65% of all privately built new homes in the UK, with ambitions to expand further across the sector.
NHOS operates independently and is part of the TDS Group, a not-for-profit organisation specialising in dispute resolution services.
We are seeking to appoint two Non-Executive Directors to join our Board and contribute to the strategic leadership, governance and continued development of NHOS.
This is an exciting opportunity to support an organisation that is making a tangible difference to consumers while helping to improve standards across the housing industry.
Our Non-Executive Directors play a vital role in supporting and constructively challenging the Chief Ombudsman and executive team, ensuring effective governance and helping shape the organisation's future direction.
Key Responsibilities
As a Non-Executive Director, you will
- Contribute to the strategic leadership and long-term direction of NHOS.
- Support the development and delivery of corporate strategy and business plans.
- Provide constructive challenge and independent oversight to the executive team.
- Promote high standards of corporate governance and risk management.
- Monitor organisational performance and ensure effective use of resources.
- Support the development of strong relationships with external stakeholders, including government, industry bodies and partner organisations.
- Act as an ambassador for NHOS and safeguard its reputation.
- Champion equality, diversity and inclusion across the organisation and its stakeholder community.
About You
We welcome applications from candidates with senior leadership, executive or board-level experience gained in the public, private or voluntary sectors.
You will bring
- Strong strategic thinking and sound judgement.
- The ability to analyse complex issues independently and objectively.
- Excellent communication and influencing skills.
- Experience contributing to effective governance and decision-making.
- A commitment to fairness, integrity and public service values.
- The ability to provide both support and constructive challenge at Board level.
Time Commitment
- The role requires a commitment of approximately 10 days per year, including:
- Attending around six Board meetings annually.
- Reviewing Board papers and providing feedback.
- Participating in strategy sessions and occasional additional meetings.
- Liaising with the Chair, Chief Ombudsman and fellow Board members.
- Representing NHOS at relevant events and stakeholder meetings when required.
Equality, Diversity and Inclusion
NHOS and TDS are committed to building a diverse and inclusive Board.
We welcome applications from all backgrounds and experiences and are particularly keen to hear from candidates who will enhance the diversity of our Board.
We encourage applications from individuals from underrepresented groups, including people from minority ethnic backgrounds.
Non Executive Director in Slough employer: TDS
As a leading provider of tenancy deposit schemes and dispute resolution services, we pride ourselves on being an excellent employer that values employee growth and well-being. Our Hemel Hempstead office offers a supportive work culture with a hybrid working policy, competitive benefits including 33 days of holiday and private healthcare, and a commitment to equality and diversity, making it a rewarding place for those looking to make a meaningful impact in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Non Executive Director in Slough
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We think you need these skills to ace Non Executive Director in Slough
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at TDS
✨Get to Know Public Sector Values
Before your interview with TDS, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for TDS.
