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- Tasks: Lead engagement and support landlords to improve renting standards across Greater Manchester.
- Company: Join a dynamic team focused on housing improvement and community support.
- Benefits: 33 days holiday, pension scheme, extra day off for your birthday, and more!
- Why this job: Make a real difference in the housing sector while developing your project management skills.
- Qualifications: Experience in stakeholder engagement and strong communication skills required.
- Other info: Opportunity for growth in a supportive and inclusive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
This flagship programme, delivered in partnership with TDS, GMCA and the Nationwide Foundation, uses action research and behavioural‑insight‑informed interventions to understand and reduce unintentional non‑compliance among private landlords, with the aim of improving renting standards and supporting people in housing need.
We have a new 12‑month fixed‑term opportunity to join our Greater Manchester Good Landlord Charter/Landlord Support Hub team as a Landlord Support Manager.
Some key responsibilities include:
- Lead local engagement and delivery of the programme’s behavioural interventions across Greater Manchester, ensuring activities run to scope and timeline.
- Serve as primary point of contact for participating landlords and partners, providing guidance and support throughout their journey.
- Build and maintain relationships with landlords, letting agents, local authorities, tenants and other stakeholders to drive participation and compliance.
- Collaborate with evaluation and behavioural insight colleagues to refine interventions and contribute to data‑led learning and impact.
- Develop and run light‑touch campaigns and materials that support onboarding, participation and retention of landlords.
- Represent the programme at local meetings, workshops and events, championing the Charter and its objectives.
To be considered for this opportunity you must be able to:
- Proven experience in stakeholder engagement (e.g., landlords/agents, local authorities, housing or community partners).
- Strong project delivery skills - organised, outcomes‑focused, comfortable coordinating multiple activities.
- Excellent written and verbal communication, able to translate guidance into clear, practical actions for landlords.
- Confident using data/feedback to iterate activity and report on progress.
- Knowledge of the Private Rented Sector or compliance/improvement programmes is ideal; behavioural insights exposure is a plus.
- Based in/near Greater Manchester and able to travel across the city region as needed.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday inc bank holidays
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.
Landlord Support Manager in Manchester employer: TDS
Contact Detail:
TDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landlord Support Manager in Manchester
✨Tip Number 1
Network like a pro! Attend local events and workshops related to housing and landlord support. This is your chance to meet potential employers and showcase your passion for improving renting standards.
✨Tip Number 2
Be the go-to person! When you connect with landlords and stakeholders, offer them valuable insights or solutions. This builds trust and shows that you're genuinely interested in their success.
✨Tip Number 3
Show off your project management skills! When chatting with potential employers, share examples of how you've successfully coordinated multiple activities or projects. It’s all about demonstrating your organised, outcomes-focused approach.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us see your enthusiasm for joining our team.
We think you need these skills to ace Landlord Support Manager in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in stakeholder engagement and project delivery. We want to see how your skills align with the role of Landlord Support Manager, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and concise. Use straightforward language to demonstrate how you can translate complex guidance into practical actions for landlords. We love a good communicator!
Highlight Your Data Savvy: If you've got experience using data to inform decisions or improve processes, make sure to mention it! We’re keen on candidates who can use feedback to iterate activities and report on progress effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at TDS
✨Know Your Stakeholders
Before the interview, research the key stakeholders involved in the programme. Understand their roles and how they interact with landlords and tenants. This will help you demonstrate your knowledge of stakeholder engagement and show that you're ready to build those crucial relationships.
✨Showcase Project Management Skills
Prepare examples from your past experiences where you've successfully managed projects. Highlight your organisational skills and how you ensured activities were delivered on time and within scope. Be ready to discuss specific outcomes and how you coordinated multiple tasks effectively.
✨Communicate Clearly
Practice translating complex guidance into simple, actionable steps. During the interview, focus on your communication style—make sure it’s clear and concise. You might even want to prepare a brief explanation of a behavioural intervention you’ve worked on, showcasing your ability to convey information effectively.
✨Embrace Data-Driven Insights
Familiarise yourself with how data can inform decisions in the Private Rented Sector. Be prepared to discuss how you've used feedback or data in previous roles to improve processes or outcomes. This will show your potential employer that you’re comfortable using insights to drive compliance and enhance landlord participation.
