Hybrid Customer Service Advisor - First-Contact Resolution

Hybrid Customer Service Advisor - First-Contact Resolution

Full-Time 24945 - 26542 £ / year (est.) No working from home possible
TDS

At a Glance

  • Tasks: Provide top-notch customer service and manage enquiries and complaints effectively.
  • Company: Join TDS, a leader in the New Homes Ombudsman Service.
  • Benefits: Enjoy 33 days holiday, pension scheme, and a birthday day off.
  • Other info: Hybrid working model with at least two office days per week.
  • Why this job: Make a difference by helping consumers and developers resolve issues.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 24945 - 26542 £ per year.

TDS is seeking a full-time Customer Service Advisor to join the New Homes Ombudsman Service in the United Kingdom. The successful candidate will provide excellent service to consumers and developers, responding to enquiries and managing complaints effectively.

This permanent role offers a hybrid working model, requiring at least two office days per week, and a salary between £24,945.96 and £26,542.43 per annum based on location.

Benefits include:

  • 33 days of holiday
  • Pension scheme
  • An extra day off for your birthday

Hybrid Customer Service Advisor - First-Contact Resolution employer: TDS

TDS is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where your contributions are valued. With a hybrid working model, generous holiday allowance, and additional perks like a birthday day off, TDS fosters a balanced work-life environment in the heart of the UK, making it an ideal place for those seeking meaningful and rewarding employment.

TDS

Contact Details:

TDS Recruitment Team

We think you need these skills to ace Hybrid Customer Service Advisor - First-Contact Resolution

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Empathy
Teamwork
Team Collaboration