Home-based | Quarterly attendance in Hemel Hempstead TDS Group Full-time This is an exciting opportunity to play a key role in delivering high-quality alternative dispute resolution (ADR) services, helping landlords, tenants and agents reach fair and reasoned outcomes. You'll also contribute to mediation and conciliation activities, helping parties resolve disputes efficiently and effectively. Established in 2003, TDS Group operates tenancy deposit schemes across the UK and provides free dispute resolution services for tenancy deposit disputes. As we continue to grow and expand our ADR services, we're looking for talented individuals who share our commitment to fairness, customer excellence and making a difference. Adjudicating disputes independently across a range of ADR schemes Producing high-quality, impartial decisions within agreed timelines Contributing to the development and continuous improvement of ADR services Collaborating with colleagues to ensure consistency, quality and customer satisfaction Representing TDS at industry events, training sessions and stakeholder engagements as required At least 3 to 4 years' experience in an adjudication, complaints, dispute resolution or regulatory environment A collaborative approach combined with the confidence to work independently in a remote environment 33 days holiday inc bank holidays ~ BUPA Private healthcare ~ BUPA Wellbeing cash plan ~ Pension Scheme ~ Additional day off for your birthday ~ TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.
Adjudicators in Hemel Hempstead employer: TDS
The Dispute Service (TDS) is an exceptional employer that prioritises a collaborative and inclusive work culture, making it an ideal place for an Internal Communications Officer to thrive. With a strong focus on employee well-being, TDS offers generous benefits such as 33 days of holiday, private healthcare, and opportunities for professional growth, all while fostering meaningful connections among colleagues in a hybrid working environment. Located in Hemel Hempstead, this role allows you to engage with a diverse team and contribute to impactful communication strategies that resonate across the organisation.
