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- Tasks: Lead TDS's strategy, drive performance, and champion innovation for social impact.
- Company: TDS is a leading profit-for-purpose organisation in the UK housing sector.
- Benefits: Opportunity to make a lasting difference and lead a respected organisation.
- Why this job: Inspire change and improve renting for millions while working with a passionate team.
- Qualifications: C-Suite experience in public service or social purpose settings required.
- Other info: Join us in creating a diverse and inclusive workplace where everyone can thrive.
The predicted salary is between 72000 - 108000 £ per year.
TDS is a leading profit‑for‑purpose organisation in the UK’s private rented and new‑build housing sectors. We protect 2 million tenancy deposits worth £2.6bn and resolve 33,000 disputes annually through fair, independent adjudication. We also operate the New Homes Ombudsman Service where we seek to resolve disputes between new homes purchasers and developers across the UK. A trusted partner to governments, industry bodies and housing professionals, our mission is to reduce disputes, raise standards and improve renting for all. With 300 colleagues and a £39m turnover, we continue to expand our technology‑enabled services and reinvest our surpluses to drive social impact, fund research and support two charitable foundations.
Following the planned retirement of our long‑standing CEO, we are seeking a new Group Chief Executive to lead TDS into its next chapter. This is a pivotal moment, with major national procurements ahead, continued growth in our schemes, and exciting opportunities in redress, technology, and customer‑focused innovation.
As our new CEO, you will inspire our people, strengthen our partnerships, and uphold the values that define us: customer focus, fairness, teamwork and making a difference. You will be a visible, motivating presence across all locations, championing our culture and ensuring that our purpose is felt in every interaction.
Key responsibilities include:
- Leading the development and delivery of TDS’s long‑term strategy in partnership with the Board.
- Driving strong operational performance while ensuring we remain firmly rooted in our social purpose.
- Strengthening TDS’s profile and relationships with government, regulators, industry partners and the wider public.
- Supporting the Board with strategic insight, clear communication and effective governance.
- Navigating upcoming government tenders and sector changes with confidence and clarity.
- Developing commercial partnerships and joint ventures which are aligned with our social purpose.
- Championing innovation, digital transformation and the use of AI to improve customer experience.
- Embedding a values‑led culture where colleagues feel supported, listened to and motivated to deliver their best.
We are seeking a strategic leader with prior Chief Executive or significant C-Suite level experience, gained within an environment that offers services to the public, most likely within a regulated, publicly accountable, or social purpose setting. In addition, you will bring commercial acumen, political awareness, and a deep commitment to public good. A natural communicator, you will build trust quickly, motivate others and lead with authenticity and purpose.
In return, we offer the opportunity to lead a respected, forward‑looking organisation with a strong team, a clear purpose, and the ability to make a lasting difference to millions of renters, new home owners and property professionals across the UK.
TDS is committed to creating a diverse and inclusive organisation. We welcome applications from all backgrounds and communities, and we are proud to be a place where everyone can thrive.
Group Chief Executive Officer employer: TDS
Contact Detail:
TDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Chief Executive Officer
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and engage on social media. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their mission, values, and recent developments. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision and how it aligns with TDS's goals. Confidence is key, so rehearse with friends or in front of a mirror until it feels natural.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Group Chief Executive Officer
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand TDS and its mission. Tailor your application to reflect how your experience aligns with their values of customer focus, fairness, and teamwork.
Be Authentic: Showcase your personality in your application. TDS is looking for a leader who can inspire and motivate, so let your passion for public good and innovation shine through in your writing.
Highlight Relevant Experience: Make sure to emphasise your previous C-Suite or Chief Executive experience. Use specific examples that demonstrate your strategic leadership and ability to navigate complex environments, especially in regulated settings.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need there!
How to prepare for a job interview at TDS
✨Know the Mission Inside Out
Before stepping into the interview, make sure you fully understand TDS's mission and values. Familiarise yourself with their commitment to reducing disputes and improving renting for all. This will help you align your responses with their goals and demonstrate your genuine interest in making a difference.
✨Showcase Your Leadership Style
As a candidate for Group Chief Executive Officer, it's crucial to articulate your leadership philosophy. Prepare examples of how you've inspired teams, navigated challenges, and fostered a values-led culture in previous roles. Highlighting your ability to motivate and support colleagues will resonate well with the interviewers.
✨Be Ready for Strategic Discussions
Expect to engage in conversations about TDS’s long-term strategy and upcoming government tenders. Brush up on current trends in the housing sector and think critically about how you would approach these challenges. Being able to discuss strategic insights confidently will showcase your readiness for the role.
✨Demonstrate Your Commitment to Social Impact
TDS is a profit-for-purpose organisation, so it's essential to convey your dedication to public good. Prepare to discuss how your previous experiences align with their social purpose and how you plan to drive innovation and customer-focused solutions that benefit the community. This will highlight your fit for the role.
